Hi Seville,
On 14 Apr 2004 at 21:55, Seville Allen <[EMAIL PROTECTED]> spoke, thus:
[...]
> The email downloads fine, but the difficulty is in the sending; this
> user has no pc to experiment. My suspicion is that this is an earthlink
> problem; can someone help direct what we need to say to earthlink so
> the techies may understand that the problem may ly in the sending from
> this user's ip?
First, check BrailleNote's configuration. If your service information is
wrong, as in the SMTP server field, then you are not going to succeed in
sending mail. Always try everything you can to resolve the issue at your
end before charging at your ISP.
However, today's SMTP services are complicated creatures. You need to be
very specific about the errors you receive on your BrailleNote during the
email submission process. Armed with this information, I can tell you
specifically where the problem lies and exactly what you will need to
inform Earthlink's Postmasters/support desks.
Cheers,
Sabahattin
--
Thought for the day:
Intuition (n): an uncanny sixth sense which tells people
that they are right, whether they are or not.
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