Kirstin, I really can't add anymore to what you have said. You took the words out of my mouth. The one thing I will say, is I only wish, I didn't have to spend over $1200 plus $1000 to get my unit up to date. That alone, is causing me to rethink my choices. I have a real issue with companies who make specialized units for blind people, and then charge the same amount or less to bring the unit up to date. Plus charge over $500 for warranties that don't even cover any of the hardware upgrade.
I don't care about going online with my BN, but, I am wondering why I should pay that amount of money which I don't have to bring my three year old unit up to date. If we have a computer for about four years, and we want to get a faster one, usually, we go out and buy something cheaper than the first one we had purchased years before. So, my BN sits here as a $5000 paper weight. So, my advice to those of power would be to not only be honest and put the details of the contracts for software and hardware on your web site as FS does, but, make sure, this list is sent the complete details so people like me, and probably others don't have to go through frustration. My Dad took out a loan for my BN which I found out about later after he died. How sad it is, to know, he did this, and here it sits on a stack of papers. If I have gone too far on this list, than, I'll leave. But, these are my feelings, and a good honest expression of good, or bad feelings doesn't hurt once in a while. Lynn
