Paul, Wasn't it in warranty if it had only been four months?
Gary ----- Original Message ----- From: "Paul Henrichsen" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, April 14, 2004 4:38 PM Subject: [Braillenote] How could this have happened? > Hi, everyone. This is so bizarre, you won't believe it, but if you have > ever seen this, I sure could use some suggestions. > I couldn't get active sync to work last evening. My systems disk had some > files in it that made it down to 6 mb instead of 7 where it usually is. I > decided to do a hard reset with j k l. I held down the keys and pressed > reset. I let up on the keys as soon as it started talking adgain and reset > the date and time wehn prompted. > Still, active cync wouldn't work. I decided to do a soft reset with s d f. > Active sync then worked. > However, somewhere between the hard reset, It could have happened here, or > the soft reset, every key on the home row from a to the semicolon and the > left shift key no longer responded. Every other key on the keyboard works > just fine, just not those eight keys. > I have done hard and soft resets before without incident. Why this time, > would the bn fry eight keys on the home row? > The tech person figured it was a hardware issue and needed repair. He said > he always presses reset first then holds down the keys. Guess I will try > that next time, but now, I am afraid to ever do another reset<grin>. > So, it cost me $66 to send in my unit insured to get this repaired. > I just can't figure out what could have happened to screw up this keyboard. > You'd think with the cost of these things there would be better cirrcuitry > to ensure against power spikes or better keyboards so that holding down > three keys while pressing reset wouldn't gry the entire row. > The tech person thought the keyboard might have been ready to go out, but > after only four months? I get less problems with a 20 dollar keyboard. > And the keyboard worked just fine until I did the reset. I figure it has to > be a voltage thing. > But, still it is pretty disappointing. I have been using my desktop > keyboard for two years or more. My daughter has a 1500 dollar laptop that > she has had for over a year and neither keyboard has gone out. > What could have caused this and how can it be prevented in the future > because I will most surely have to do another hard or soft reset at some time? > Thanks. > Paul Henrichsen > <[EMAIL PROTECTED]> > <home.pacbell.net/paulh52> > > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote >
