Have you plugged the BN in? I wonder if your battery could have died.
Peggy <sending lots of sympathy your way, and wishes for a speedy BN recovery>
At 02:23 PM 3/28/2004 -0800, you wrote:
Hi Peter.
What a real bummer!
You say:
I have tried to reset the machine, and although it gives the usual
reset sounds, there is no braille display or speech coming up.
Does that mean that you have tried all 3 resets (see "troubleshooting the
braille note" in the appendix (appendix i on the BN) for a clumsy
description of the three resets).
Actually, you do better if you look up "reset topics" in the index.
The first reset is simply pressing the reset button. I assume you've done
this.
The second reset is performed by holding down dots 1-2-3 and pressing the
reset button. I suspect your problems are beyond the capabilities of this
reset, but try it first.
The third reset is performed by holding down dots 4-5-6 and pressing the
reset button. Be warned that this will clear everything off the keysoft
system disk. Therefore, if you have any files stored on this disk (which
is a definite no-no) they will all be lost. You will also have to reset
many of your system settings such as date and time. It's kind of like
your BN is as it was when you first got it.
If this does not help, then I fear that your next step is a call to PDI's
tech support. But, fear not, those guys are pretty good, and have gotten
a lot of us through some really nasty problems.
I'll search my archived emails and see if I can come up with something. I
seem to remember that Laura Wouk had a similar problem to yours late last year.
Hope this helps a little.
Bob
> ----- Original Message -----
>From: "Peter Cliff" <[EMAIL PROTECTED]
>To: "Braillenote List" <[EMAIL PROTECTED]
>Date: Mon, 29 Mar 2004 04:11:45 +0800
>Subject: [Braillenote] my BrailleNote has crashed
>Hi Everyone
>Right now my BrailleNote has completely crashed.
>I was deleting my email when the BrailleNote went so far then stopped
working all together. I was just using the braille display without any
speech. I have tried everything I can think of without success. I have
tried to reset the machine, and although it gives the usual reset sounds,
there is no braille display or speech coming up.
>I am hoping that someone can help me here.
>Regards
>Peter
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