Hi John. It's a very important point you raise, and I would like to deal 
with it at some length because I fear you've misinterpreted what I've been 
saying.

Before the BrailleNote entered the market, the only real choice blind 
people had in terms of very portable devices was based on proprietary 
1980s technology. The BrailleNote's mission was to deliver a device based 
on a modern operating system, not as you suggest to keep the blind and the 
sighted separate, but to bring the blind and the sighted together. For 
example, no longer was it necessary to copy a text file off an old note 
taker to your PC, apply fonts in Word and then e-mail it off. The 
BrailleNote allowed you to send e-mail attachments that were received by a 
sighted recipient as Microsoft Word files, and for sighted people to 
e-mail files back in that format and have them read by the BrailleNote. So 
a blind person could put documents together in an extremely intuitive way, 
and the sighted recipient only sees a Word document. It's a win win 
situation.

In making the comments I have made, in no way am I suggesting there isn't 
a place for screen readers on a desktop PC. Screen readers have allowed 
people like you and me to do jobs using the tools that sighted people in 
regular offices are using, and allow us to compete with equality.

However, we are blind and there's no getting away from it. What I care 
about is being as productive and efficient as I can possibly be in every 
aspect of my life, both professional and personal. On a portable device, 
whether one is using the same tools as a sighted person is much less 
important, since the device, by definition, is a personal one. Generally, 
you are the only user of your PDA. So although I am a power user of 
Windows, I choose to use a product that allows me to interact with my 
information in a way that is most efficient for me. What matters is not 
the means, but the ends. How quickly can I get at the information I need? 
Why should I have to worry about graphical concepts designed for the 
sighted when I am a blind person using a personal device? When you're on 
the road, your employer cares about you being in touch and doing your job 
efficiently. It is the outcomes, the deliverables, not the way you achieve 
them, that they care about. So we took the time to put together an 
interface designed so that blind people can work efficiently in a sighted 
world. Sometimes, the tools and techniques we use will be different, and 
there is no harm or shame in that. For example, despite my knowledge of 
Windows, I use Kurzweil 1000 as my OCR package because my needs as a blind 
OCR user are quite different from the needs of sighted OCR users. So my 
criteria when choosing technology is not whether my neighbour uses it, but 
whether it will best help me achieve my goals with the greatest 
efficiency.

This is not in any way to detract from the issues surrounding making sure 
we offer up-to-date connectivity options, we must and we will. But the 
reason why the BrailleNote is by far the market leader is because we know 
who are customers are and we design a product specifically for them. That 
fundamental philosophy has been in place since BrailleNote's creation. And 
for thousands of people using the BrailleNote for employment, education 
and leisure, it has worked well and we intend to keep improving on it.

All the best.


Jonathan Mosen
BrailleNote Product Marketing Manager
Pulse Data International Ltd

DDI: +64-3-373-6192
Fax:  +64-3-384 4933
Mobile: +64-21 466 736
Email: [EMAIL PROTECTED]
Internet: www.pulsedata.com

Reply via email to