with my laptop xp at work, they gave me memory keys to use. boy would it be great to plug it into the bn.
danny -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Catherine Close Sent: Thursday, November 06, 2003 12:21 AM To: Braillenote List Subject: [Braillenote] USB-serial converter Jonathan, or anyone who can help: As I discussed previously, one of my considerations when considerations when considering the BN and other products was the USB feature. Well, I bought the cable to try with my older technology. Well, I recall someone on this list saying they obtained one from Radio Shack, so I bought mine there. I am using XP, and there are no drivers for it. I tried to use the old notetaker with this cable, and it didn't work. Shoud I use the 98 drivers which come with it? Sorry if this is off-topic, but I'm trying to figure out if these cables are workable with XP. Thanks. Cathy At 09:04 AM 11/6/2003 +1300, you wrote: >Hi Danny and thanks for your feedback. > >Yes as we have acknowledged, there is an issue with the BrailleNote and >Word XP files. We've worked with Microsoft in an attempt to resolve this, >but at present we don't have a solution we can offer. However, there is a >work-around if you are an Active Sync user, and that is to allow Active >Sync to convert the file to Pocket Word format. This isn't perfect because >it doesn't address the situation where one may receive a file directly to >the BrailleNote as an e-mail attachment, however it may help in some >situations. I would observe that Word conversion is a tricky business, and >we work with files that other products do not, just as other products >sometimes work with files that we won't. We continue to work on this to >give you the best experience possible. > >The marking of e-mail is unacceptably slow, and for now I suggest that you >delete one e-mail at a time which is much faster. We are presently >evaluating alternative database technologies to significantly improve the >performance of KeyMail. > >Yes, as USB is a hardware related feature, it would require a hardware >upgrade. I use a laptop without serial ports, and use a pretty inexpensive >USB to serial converter that allows me to use my BN as a Braille display >and also with ActiveSync. If you have a network at work, you can also use >ActiveSync with your network, which is just one of the many features of the >new hardware. It's nice and fast and works reliably. You can also get >infra-red attachments for the PC if desired. > >We certainly strive to continue to improve the product and value your >feedback. We aim to give you as much state of the art functionality as we >can, but in an environment that doesn't require you to contend with >cumbersome and inefficient graphical concepts to get your work done. All >the best. >Jonathan Mosen >BrailleNote Product Marketing Manager >Pulse Data International Ltd > >DDI: +64-3-373-6192 >Fax: +64-3-384 4933 >Mobile: +64-21 466 736 >Email: [EMAIL PROTECTED] >Internet: www.pulsedata.com > > >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.pulsedata.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote
