Laura, You're welcome. Not only does the User's Guide fail to explain directories and sub-directories thoroughly, it also does not give sufficient description of the backup folders. The user would naturally think that if one folder is selected for backup, only its contents will be copied to the backup folder (it's like a linear file copying from one folder to another). It was not mentioned that the whole folder would be copied as a sub-directory. And that's what confuses users, especially with what you've correctly pointed out regarding the deletion of backups using just the BN.
I learned this the hard way. When I just got my BN, I thought I needed to backup the Keysoft Systems Disk as well as the Flash Disk. Little did I know that this was not necessary and the Flash Disk was considered a folder of the Keysoft Systems Disk. When I had to restore my files, I had replicate folders, meaning, there was a General folder in the Flash Disk, and that one had a sub-folder also called General, which in turn had another sub-folder called General, so on and so forth, to the sixth layer, and this happened for all my folders in the Flash Disk. Since I restored about 8 megs worth of files then, the six replications ate up my 48 MB on-board memory, till I only had less than 10 KB left. I didn't imagine such replication was possible so I was unaware of the cause of the problem, and was just horrified to see that the BN's available space in the Flash Disk was decreasing. A phone call to Al Puzzuoli enlightened me on this. Next was the task of deleting the replicates. I was running version 3.5 then, which did not let the user see the .cdb files, so even if I could erase the replicate files, I couldn't delete the Keylist sub-folders themselves because the Keylist.cdb files (one in each layer) were still there. Being the largest file I had (around 4 MB then), they're being there occupied a significant part of the memory (almost half, 6*4MB = 24MB). Thus, as much as I didn't want to, I had to use Active Sync (since I didn't have a card reader back then) and only then did everything go back to normal. So far, I've seen two people on this list have that replication problem, but I've come across many others who don't know how to delete backup folders on their cf or storage card just using the File Manager. I hope that part of the User's Guide regarding the Backup and Restore utility would be improved in future versions. Roselle >----- QUOTED MESSAGE ----- >Sent by: Laura Wolk <"[EMAIL PROTECTED]"@smtp.enter.net >ALL RIGHTY Roselle! Thanks so much! Yes, that is definitely the ticket. I've >got it all worked out now. I have also checked the manual, and you are >absolutely correct, it is NOT explained adequately. It seems that quite a few >users find it hard to grasp the concept of directories and subfolders. One >would think, then, that the topics dealing extensively with this issue would >be quite thoroughly explained... >Now, for all of you bn users who have done backups of your keymail databases, >and then tried to erase them, only to hear the message "directory is not >empty", and thought that there was no other way to get rid of the folder >except to use activesync, or in my case, a card reader, we all know now how to >do it from our bn's. Thanks Roselle, Laura
