Absolutely not.  I have absolutely no trouble with either of my braille
notes, they are used daily, or at least one of them is.  I have had no
problems getting in touch with HumanWare when I needed to do so.  

I can't say the same for Freedom Scientific, some days I don't think
they even answer phones.  


Rose Combs
[EMAIL PROTECTED] 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of bob
Sent: Monday, April 05, 2004 12:29 PM
To: Braillenote List
Subject: Re: [Braillenote] Another idea for future upgrades:


Okay, I have a solution to your problem.  Let's merge pulsedata and
freedom scientific and call it pulse scientific.  They could combine
their notetakers and call it the pacnote.

Then we would have all the advantages of both devices along with all
their combined shortcomings.

Would this suit anyone?  I doubt it.

<grin>

Thanks,
Bob

> ----- Original Message -----
>From: richard Van Driel <[EMAIL PROTECTED]
>To: Braillenote List <[EMAIL PROTECTED]
>Date: Tue, 06 Apr 2004 04:38:41 +1200
>Subject: Re: [Braillenote] Another idea for future upgrades:

>Hi Kirstyn,
>I know what you mean!
>When I first got my braille note, it was the best thing going. I tried 
>the braillelite, and found the speech atrocious. I have a hearing 
>impairment, which basically means that, the device with the clearest 
>speech is going to get a high score, if it is just as good as the other

>device with poorer speech. I will be taking a class on the pacmate in 
>may, (I hope) but I already know that the speech is a little less clear

>for me because, 1 the speaker is smaller and, 2 the amp doesn't put out

>as much power as the bn. What prompted me to get the bn was the fact 
>that I could use the braille display and/or speech. I taught a class in

>my church, and being able to use the braille display without speech was

>a great help there, letting me hear my students and keep track of my 
>lesson without having to mess around with neckloops and earphones. But
I like what I've seen of the Pacmate, in that it just seems more
versatile. What I don't understand, is why pdi keeps harping on the (oh
so nasty) graphical interface. For those of us who use Windows with
Jaws, we get along ok with that nasty old gui! Why does pdi not
concentrate on making gui easier for blind people to use by adapting
their product to handle commands so that we can use it with the minimum
of roundabouts? I think many things might be automated, so that what
might be a roundabout could be done with one menu option or keystroke.
>>From what I have read on the pm list for example, there's quite a 
>>little roundabout to disconnecting when online.
>There is no such problem with the bn, so why not incorporate that same 
>quick way in whatever you use for your system, whether that's pocket pc

>or Linux or whatever? One thing that's becoming obvious to me is that 
>Keysoft is out of date and way too proprietorial and inflexible for 
>users who need to modify it. The Windows ce we use is the same, but 
>even so, it has already built in some of the things that would make the

>bn more versatile. The results are sometimes a problem, since we are 
>denied access to the Windows Ce itself, we can't fix some things that, 
>I would assume are handled quite well on regular pdas. For example, why

>is there not a way to erase or control the "history file on the ks disk

>that we heard about some time ago? It's a windows bile, not a keysoft 
>file, and according to Pdi, the only way to get rid of it temporarily 
>is to do a hard reset. IF you don't, it eventually takes up all the 
>space on the ks disk. Furthermore, Ks doesn't use this folder or file 
>or whatever it is. Ok, so here's my question. How is this file or 
>whatever handled on a regular pda? What is done so that you don't lose 
>all your memory just from this one thing on a regular pda? I seriously 
>don't believe that Ipaq or any of the other pda manufacturers or, for 
>that matter, Microsoft would market something with that glaring a 
>defect for long. No, there is a way this is handled on a normal pda. 
>Why not take advantage of this Pdi, Also, why create a trash folder 
>etc, when this is already built into Windows? Why have a very limited 
>media player if the capacity is already there to have a full one in Ce?

>And why have a suite of software that, according to your own admission,

>is really hard to make wireless compatible when Windows Ce gives you 
>that capacity? Use a suite that lets us fully have access to Windows 
>capability and make it flexible enough that a user can get programs he 
>wants or needs to work with it. I don't give a darn if it's a gui or 
>not, all I ask is that it be easy to use and as consistent as possible.

>The reality is that most applications that people use nowdays are, in 
>some way graphical, and that people want their technology to keep up. 
>Make the bn more versatile by, 1 making it possible to script for it 
>(as is done on Pacmate) so that people can add programs. 2 use all of 
>the possibilities of the Windows Ce system, making as much of it as 
>possible available to the user. 3 At least make it possible for users 
>to use some of the stuff available for the pda, such as pocket excel 
>and the latest Pocket word, if not for use, then for translation so 
>that we won't have all the problems with that that we now have. Use 
>proprietary software only where the regular software doesn't work. Pm 
>did this with the Windows version of the calculator, and create a much 
>better calculator with more functions. Because it uses Pocket Pc, it 
>can accept programs that work with regular pdas and because Jaws is a 
>script capable program, scripts can be written so that things that 
>might not work normally on the Pacmate can and do. That is what the 
>Pacmategear site is all about. Remember, there are people who use the 
>bn in school and college, and it's important to have as much 
>flexibility as possible. As for buying a laptop, Kirstyn already 
>answered that one, and besides even though laptops have gotten smaller,

>in comparison to the bn or pm, they are still delicate and rather 
>bulky, when you consider the case and all, and I think they are also 
>heavier. WHY drag around a laptop when most pdas could handle what you 
>want to do? Only one reason, we can't see to use it. But, if Pacmate 
>can handle all these things, and still be accessible to the people for 
>whom it is designed, then, surely, the bn could and if the reason it 
>can't is because of outdated hardware and software, then obviously, 
>it's time for more than just a new planner, although that is good, and 
>a more advanced sync, it's time to update and upgrade and use that 
>which will make the unit more flexible, Gui or not. Thanks for 
>listening to my ramblings! (lol)

>Richard     ----- Original Message -----
>>From: "Kirstyn" <[EMAIL PROTECTED]
>>To: Braillenote List <[EMAIL PROTECTED]
>>Date: Sat,  3 Apr 2004 11:56:05 +0000 (UTC)
>>Subject: Re: [Braillenote] Another idea for future upgrades:

>>Hi Jim,

>>    I hope fervently that PDI does not agree with your attitude.  The
BN users--or I should say, the former BN users--who are now on the
PACMate list did exactly what you are telling us to do now just to get
us to shut up.  They sold their BN and got a PAC Mate.  The difference
between them and those who, like me, are still hoping to see the
BrailleNote keep pace, is that--we are still hoping, while they decided
not to and just switched.  What PDI and users like you, Jim, should do
is not to tell more users to switch or treat those who have as though
they made the wrong decision, but to show us that in time, we will shake
off the feeling of wanting to switch because the BrailleNote is still
keeping abreast.
>>    Stop challenging BrailleNote users to sell their BrailleNote and
get a PACMate because if it is not yet obvious to you, this is
counterproductive for PDI.  Instead, use your fingers to type a post for
PDI, urging them to get their act together and find better ways of
facing the competition and prevent their customers from taking the
expensive leap of getting a PM.  This is not about ranting.  This is
about telling PDI that we are willing to hang on to our BrailleNotes,
but not forever.  I'm tired of reading posts from Jonathan Mosen or
whoever assuring us that this and that request will be taken into
consideration for a future upgrade.  Anyone can say that, and who in his
right mind will say otherwise? But I want to see action.
>>    I do not want to see a version 5.2 with just one KeySoft
application being improved and the long-standing urgent problems linger.
5.0 was released in late August 2003, 5.1 was released in March 2004.  I
am disappointed to see that in about seven months time during which PDI
was expected to develop an upgrade, we got only a new planner system and
a word count feature that only solves the inconvenience of using the
spell checker to get the number of words--I was able to check the number
of sentences and lines with my BrailleLite.  Meanwhile, in the same
amount of time, other PDA users got more speed and more memory, and
discovered more third-party applications that work well with their
product.
>>    We waited longer for 5.0 and got a bit more, but I still feel it
was a half-baked upgrade.  We got a stopwatch that could not be used as
a countdown timer.  We got a media player that plays only MP3 files with
certain limitations to sample rates.  We got a better translator that
does not agree with the speech and so words that appear right in Braille
are translated incorrectly to text and read wrong with speech.  We got
KeySync but it only works for contacts and calendar, not email, and
still the speed of synchronization or the choking on large files was not
addressed.  Add to that the lingering problems with KeyMail and KeyWeb,
and the File Manager that lacks some useful functions that Richard
posted a rehash of a suggestion that I have seen from other users before
but sadly, still no response--concrete response--from PDI.
>>    Like I said, they are way too slow in playing catch-up.  And with
a post like yours, users are beginning to think that PDI will never
catch up so you are advising us to shut up and get a PACMate.  Do you
realize that in your desire to defend the BrailleNote, the faster you
are causing it to plunge downhill?
>>    Another misinformation about the PACMate.  You do not lose data as
soon as the battery goes flat.  The Lithium Polymer battery used by
newer PM units, or the Lithium Ion used on the version 1.xx units, will
guarantee that if the battery goes flat, you will retain your data in 72
hours--that's three days.  I do not suppose any wise user will wait for
three days before charging the battery.  You say, "What if I'm out of
town and forgot my charger?" As it is obvious, that's user error and
irresponsibility, not the product's fault.
>>    PM users also save files to cf cards and they do not lose these
files when the batteries go flat, even if the cards are plugged in.
With the BrailleNote, you may lose the files in your cf card if you had
been working on a large file saved to a cf card.  The problem with large
files getting truncated or wiped clean--which I still experience with
5.1 and .rtf files--is not linked to where you have the file; whether
it's in the Flash Disk or compact flash card, you can still lose it.
Like I said in my other post, if you overwrite your bacup of the email
database with one you did not know was already corrupted, you'll lose
that, too, even if it's on the cf card.
>>    No, I did not write those last two paragraphs merely to compare 
>> the PM and the BN.  My purpose? To show you and PDI that you cannot 
>> claim the BrailleNote is still leading just because of the battery 
>> and losing of data, since this is no longer an urgent issue with the 
>> PACMate.  So stop focusing on what you think the competition cannot 
>> do and hail that the BrailleNote can do that.  Start looking on what 
>> the BrailleNote cannot do, and that the competition can, and do 
>> something about it, and please, at least for our money's worth, do it

>> fast while we're still holding on to our BrailleNotes.

>>Sincerely,
>>Kirstyn



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