Hi, Rhonda and list: First, you're welcome; I was glad to do it. While we all
understand that human beings make mistakes, units really need to be thoroughly
test, before they're shipped out. That means turning the unit on, and seeing
what it sans! If it says something it's never supposed to say upon activation,
well, that's a clue that there's trouble in River City. If Rhonda has to send
the VN in again, what an inconvenience that will be! Hopefully, Tech Support
can resolve the problem. Suggestion: There should be emergency Tech Support,
at least by email, 24/7. Bob and Maxy-wax