Yes, I see by the title it says "can't send or receive email", but if he tries 
sending one to himself, without checking for email first, try and see what it 
says about the smtp server.  I do know that Earthlink talked about changing 
Authenticication to yes.  You may want to change that.

> ----- Original Message -----
>From: [EMAIL PROTECTED]
>To: [EMAIL PROTECTED]
>Date: Mon, 25 Oct 2004 23:04:41 EDT
>Subject: [Braillenote] Can't send or receive email

>I think this may go along with some other problems I've seen here on the
>list.  My son (12 years old) is suddenly not able to send or receive his  
>email.
>He can still get on the internet.  When he tried to get his  mail it says
>"Error connecting to pop server; Err - unknown password"  Any  ideas?  We are
>using a Cox cable modem.  He connects through a netgear  router (hardwired).  
>He
>doesn't think any of his settings have been changed  but who knows.
>He uses earthlink.
>Any thoughts or ideas would be appreciated!
>Thanks
>Wendy
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