Hello everyone,
I've just installed my Keysoft 6.11 this week and it's been wonderful!!!
However, I've run into a problem that maybe someone can help me resolve, or
perhaps others are experiencing it as well.
I use my BrailleNote for taking notes and reading my electronic
textbooks in school. The electronic books are in Word 97 format, each
chapter is saved as a separate file. Before I received my 6.11, I used the
5.1 version of Keysoft and read these with no problems, no data loss or any
other problem. The files are stored on my Compaq flash card.
Now, since I've upgraded to Keysoft 6.11, I have lost two chapters in my
book for no apparent reason. In both instances, I was reading a chapter
about Cisco routers, I reached my stop on the bus and I pressed e with the
space bar to exit as I've always done. When I arrived at school and tried
to pick up where I left off, the file was blank!! This has happened to me
twice, and I don't understand why. As I've said, I've never had this
problem at all with my BrailleNote BT, nothing has changed with my files, or
the Compaq flash card.
If anyone from Humanware can make any suggestions as to how I can
prevent this problem, or if anyone else has experienced it, I would greatly
appreciate your comments and suggestions.
Thanks for reading my message,
Beth
