Hi Rhonda and List, I just don't know what to say. It sounds like you're right in saying your VN still has elements of 6.1 on it. This just shouldn't happen, and I hope HW makes it right. With all the help you give, day in and day out on this list, I can't imagine you haven't tried everything, so I don't have any more suggestions. My only thought is that you could once again try installing 6.1 on it again, but I doubt this will do anything except make the problem even worse, not that it could get much worse. You deserve a prompt and thorough response from HW, and I sincerely hope you get it.
> ----- Original Message ----- >From: Rhonda Clark <[EMAIL PROTECTED] >To: Braillenote List <[email protected] >Date: Sun, 5 Jun 2005 12:50:43 -0500 (CDT) >Subject: [Braillenote] Tech Support >Dear List: >I can appreciate Dean Jackson no longer being involved with Tech Support. >What I do not understand is how a person can receive their machine back, and >only gets "operations completed successfully." I received one answer, thanks >Bob. Yes, I can call Tech Support in the morning. I've been trying not to be >angry about this. Having my machine in twice in six weeks is costly. I've >called the 925 number so that I wouldn't use the 800 number. I've been on >hold for an hour at times. What more can I do? >As I said in an earlier post, it's great to discuss the future upgrades, but >I'd sure like to have my present one figured out. >Thanks for reading. >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.pulsedata.com/mailman/listinfo/braillenote
