Hi,

Would canned air work? That sounded like a good suggestion.

Josh
 ---- Original Message ------
From: Gayle Doyle <[EMAIL PROTECTED]
Subject: Re: braille display issue
Date: Tue, 25 May 2004 08:43:26 -0400

okay...maybe we could try using the canned air on it first....
----- Original Message -----
From: "Josh Kennedy" <[EMAIL PROTECTED]
To: "gayle doyle" <[EMAIL PROTECTED]
Sent: Tuesday, May 25, 2004 12:18 AM
Subject: braille display issue


> Hi,

> Yesterday I was using the braillenote just reading when dot 5, in cell 21,
on the braille display stuck down. I ran a braille display exercise which is
supposed to help but it didn't. The dot refuses to come up. Pulsedata does
recomend yearly cleaning by professionals (by their company, by they
themselves.) I wrote to Rick Hartman and told him and asked him if my SMA
would cover it. I'm waiting for his reply. I also wrote to the braillenote
list explaining the problem and they recomend that I send it back. That is,
people on the email list pertaining to the braillenote.

> I know where the braillenote's box is, so when I get some more information
and permission to send it back can I pack it in, and walk over to your house
so we can send it? I'll need help writing the addresses on the box, and to
borrow tape. I'll also need probably to write a brief description of the
problem and the request for cleaning and repair of the braille display.
People on the mailing list said it didn't take long. I should have it back
in a week or so. And it's not like I'm without a notetaker, before I left
school I baught a slightly used artic notetaker that runs an operating
system similar to dos ---- it has a qwerty keyboard so it's not like I'll be
completely without some kind of notetaker.

> Josh




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