32.8083333 feet.

      thank you!

BRETT K WINCHESTER  PM  KD7JN   VOLUNTEER & READING SERVICES MANAGER
[EMAIL PROTECTED]     http://www.icbvi.state.id.us/brochure/RADIO.HTM 
Member IAAIS International Association of Audio Information Services
IDAHO COMMISSION f/t BLIND & VISUALLY IMPAIRED - ICBVI
P O BOX 83720,    341 W WASHINGTON,    BOISE IDAHO  83720-0012
208-334-3220 ext 104 +7=voice mail after hours,                    Fax  
208-334-2963



>>> [EMAIL PROTECTED] 05/13/04 01:09PM >>>
Hello, Terri,

Have you read my reply I sent yesterday about the 10 metres Jonathan made for 
his walk???  Have you got the answer after I gave you the formula?

As for the tech support, yes, some of the staff are located at their homes even 
in other states.  For example, I know two hearing/blind men who formerly worked 
for tech support still live in Michigan!  So, you got it right.  I already told 
Lisa privately about them.  In addition, I almost never ring that tech support 
due to their big lack of communication, so I let PDI learn a hard way later.

Todd

> ----- Original Message -----
>From: "Terri Pannett" <[EMAIL PROTECTED] 
>To: "Braillenote List" <[email protected] 
>Date: Thu, 13 May 2004 11:42:08 -0700
>Subject: Re: [Braillenote] to pdi staff

>The hours for tech support are longer than they are for customer service.
>Once I called between 5 and 7 A.M.  Pacific time and reached a live person.

>I think some of the tech support people work from their homes so some calls
>are forwarded to a person outside of California.  I don't care where they're
>at as long as they can answer my questions.

>Terri Pannett


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