Ok, try this.
Press space with O to go to the options menu.
Now press space with I to go into support information mode.
Now, press the letter A.
You will get either one of two messages. "gauge is accurate" or, "gauge
is inaccurate".
If you receive an accurate message, I would advise you to contact
Humanware for further instructions.
If, on the other hand, you receive a "gauge is inaccurate" message, what
this indicates is that the 30 per cent reading you are receiving may not
be reliable.
At this point, you need to flatten your battery and then recharge the
unit.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Lisa Ehlers
Sent: Tuesday, May 24, 2005 11:49 AM
To: [email protected]
Subject: [Braillenote] new battery is critical at 30 percent


Hi Everyone,
Okay I had a new battery put into my BN when it was in for repair.  When
the BN was returned to me it was at 68 percent.  Now at 30 percent it is
saying battery is critical.  Maybe I got a bad battery? I tried
resetting the unit and am still getting the same message.  I can still
use the unit while the message keeps showing up.  I didn't get the
battery is low message before the battery is critical message.
Any ideas?
I'd call tech support but after being on hold for an hour yesterday only
to be told they had no explanation for my missing folders I'd prefer not
to contact them.

Sorry to sound so negative about PDI.  It's just that when my unit is
returned I expect to not have to return it immediately because of more
problems.  Oh well life isn't fair.  I'd charge it but don't want to
screw up the battery.
Lisa


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