Hi Sarah, well the phrase damned if you do and damned if you don't comes to mind here. There is absolutely no error here. We wanted to get KeySoft 6.11 out to customers as quickly as possible. Had we taken time to update the labels of the cards that were already in the warehouse in the United States, and I hasten to add that neither Braille nor print labels were updated, then there would have been further delay, and we all know what that would have meant in terms of traffic on this list. We did what we did to get the software out to people that they so desperately wanted, and I think this is putting the customer's needs first. keep in mind that 6.11 was a minor patch which for a few users had major consequences. Nevertheless it is very easy to tell that you have 6.11 by checking the build of the software on the CF card itself. This is in no way at all different from the practice of many IT companies where labels are not changed for minor build changes. In fact, one of our competitors recently released a product, ironically also 6.1 of their software. A few weeks later, they released another version, but they also called it 6.1. The only way you know that there is a difference is by checking the build of the software. At least we've made a new version number to make it clear what you're getting, when you check the CF card. So I am absolutely comfortable with the fact that we acted appropriately to get people their software as soon as we practically could. While we'll never please everyone, I'd bet my house on the fact that this decision is what the majority of people would have had us do, since they wanted their software without further delay. So if you want to call for my resignation over getting the software out there as fast as we could, be my guest.
Jonathan Mosen BrailleNote Product Marketing Manager HumanWare DDI: +64-3-373-6192 Fax: +64-3-384 4933 Mobile: +64-21 466 736 Email: [EMAIL PROTECTED] http://www.humanware.com
