Hello sue and others on this list experiencing the problem mentioned in the subject line:
This is a message to those of you experiencing this problem, reminding you that we are researching this problem. However, the problem we have is that we need to be able to reproduce this problem internally or at least, get our hands on a BrailleNote with this behaviour before we can act on this software bug. So far, efforts to reproduce this bug have been fruitless but we'll keep trying to do what we can on this issue. Until such time as we can do this, see if you can get rid of it by doing a number of 456/JKL and normal resets. I have personally heard that this has been done but obviously we'd be interested in anything you had to do in a particular order for example, to get rid of the message. In all instances I've heard of so far, pressing enter is enough to get around the message and use the Braillenote normally. Regards, Dean Jackson Customer/Technical Analyst Pulse Data International Ltd. DDI: +64 3 373 6184 Fax: +64-3-384 4933 Email: [EMAIL PROTECTED] Internet: www.pulsedata.com __________________________ ----- Original Message ----- From: "Susan Mangis" <[EMAIL PROTECTED]> To: "BrailleNote discussion list" <[email protected]> Sent: Monday, August 30, 2004 10:40 AM Subject: [Braillenote] Cannot run this version of keysoft > Good afternoon, > > I am running keysoft 5.1 build 22 which resolved the message cannot run this > version of keysoft that is until Friday morning. So for the last 3 days > when I first turn on the braille note, I get the message cannot run this > version of keysoft. Has anyone started receiving this message with 5.1 > build 22? Thanks. > > Sue Mangis > > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote >
