Hello, I like the rest of you have been waiting for my upgrade. When I call Humanware, the question I ask is, "Are there any notes in the computer under my serial number." If it has been shipped, there will be notes under your serial number from what I have been told. I also called this morning, and they told me it hasn't gone out yet, but that there will be another shipping today so I should check back later or tomorrow so that is what I reccommend for you. Robert ----- Original Message ----- From: "Richard Ehrler" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Monday, April 18, 2005 9:42 PM Subject: Re: [Braillenote] How long for update
> Hello Shelley, > Well, your guess is about as good as mine or anyone elses. I called > Humanware yesterday to ask if or when my update was shipped and they > refused to look to see if it is even out the door. The person I spoke to > just repeated a couple times that I should get my copy sometime in April > or maybe May. At the rate this process is moving, I begin to wonder if > June or July is out of the question! > If anyone from Pulse Data Humanware is listening, might I suggest that > when a customer takes the time to call about things like this, they might > at least consider checking their computer to see if product has been > shipped instead of more or less telling them to just sit on it and spin! > If your customer service people don't have direct access to the shipping > information, I would ask "Why not!" > One Increasingly Frustrated Customer > Richard Ehrler > > On 2005-04-19 [EMAIL PROTECTED] said: > Hi you all, I have a question. For those who have received their > Key soft 6 upgrade Compact flash, how long did you have to wait? > Mine was ordered at the end of January and it is almost the middle > of April and no word. Just wondering if this is normal, smile. > Shelley L. Rhodes and Judson, guiding golden > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote >
