Hi Penny, yes at both consumer conventions, we'll be running Keyshop which can handle minor repairs. On Monday I'll have a chat to Maurice Sloane, who looks after Keyshop, and ask if he can post to the list commenting on the type of repairs that you can expect to be carried out.
We will also be having a BrailleNote user group at both conventions and will be posting about that shortly. Jonathan Mosen BrailleNote Product Marketing Manager HumanWare DDI: +64-3-373-6192 Fax: +64-3-384 4933 Mobile: +64-21 466 736 Email: [EMAIL PROTECTED] http://www.humanware.com Penny Reeder <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] 11/06/2005 06:32 a.m. Please respond to Braillenote List <[email protected]> To [email protected] cc Subject [Braillenote] Questions about Repairs, Battery Replacement, Cleaning, Etc. at Consumer Group Conventions Dear List, I understand that Humanware makes it possible for consumers to have their BNs serviced during the consumer group conventions. I am just hoping that my BN battery will hang on for that long <smile> - It seems to be in need of re-charging much more frequently these days than it ever was before, probably because I'm using the Flash Card so much more frequently. Anyway, how can I schedule a battery replacement and cleaning of the braille cells during the ACB convention? How much can I expect to spend for these services? Is Humanware planning any kind of training session or update session for BN and/or PK users? Have you thought about possibly conducting a training session(s) on the GPS system and how to use it? Will Humanware bring "spare parts" for purchase, e.g., extra chargers, replacement carrying cases, etc.? Thanks so much, for your help, and for such wonderful products. Penny ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote
