Hi Jonathan,

I wonder, will this service also be available at Sight Village in the UK? 
And if not, why not? (grin)

Thanks very much,
Nicky

----- Original Message ----- 
From: <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Saturday, June 11, 2005 2:05 AM
Subject: Re: [Braillenote] Questions about Repairs, Battery 
Replacement,Cleaning, Etc. at Consumer Group Conventions


> Hi Penny, yes at both consumer conventions, we'll be running Keyshop which
> can handle minor repairs. On Monday I'll have a chat to Maurice Sloane,
> who looks after Keyshop, and ask if he can post to the list commenting on
> the type of repairs that you can expect to be carried out.
>
> We will also be having a BrailleNote user group at both conventions and
> will be posting about that shortly.
> Jonathan Mosen
> BrailleNote Product Marketing Manager
> HumanWare
>
> DDI: +64-3-373-6192
> Fax:  +64-3-384 4933
> Mobile: +64-21 466 736
> Email: [EMAIL PROTECTED]
> http://www.humanware.com
>
>
>
> Penny Reeder <[EMAIL PROTECTED]>
> Sent by: [EMAIL PROTECTED]
> 11/06/2005 06:32 a.m.
> Please respond to
> Braillenote List <[email protected]>
>
>
> To
> [email protected]
> cc
>
> Subject
> [Braillenote]  Questions about Repairs, Battery Replacement, Cleaning,
> Etc. at Consumer Group Conventions
>
>
>
>
>
>
> Dear List,
>
> I understand that Humanware makes it possible for consumers to have their
> BNs serviced during the consumer group conventions.  I am just hoping that
>
> my BN battery will hang on for that long <smile> - It seems to be in need
> of re-charging much more frequently these days than it ever was before,
> probably because I'm using the Flash Card so much more frequently.
>
> Anyway, how can I schedule a battery replacement and cleaning of the
> braille cells during the ACB convention?  How much can I expect to spend
> for these services?  Is Humanware planning any kind of training session or
>
> update session for BN  and/or PK users?
>
> Have you thought about possibly conducting a training session(s) on the
> GPS
> system and how to use it?
>
> Will Humanware bring "spare parts" for purchase, e.g., extra chargers,
> replacement carrying cases, etc.?
>
> Thanks so much, for your help, and for such wonderful products.
>
> Penny
>
>
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