Yes, I had the problem with the serial number. I think it is "bug".   I
saw there are 3 different numbers.  At first I tried to access there with
16 digits (3 factors) but no luck.  then I tried 12 digits (2 factors)
but no luck again.  Then I tried 6 digits (first factor) then successful.

My guess forst factor is necessary but ignore next factors.

Remember I am very new user of PK.  I have so many frustrations with the
services but I still love my PK.

Leslie--
On Wed, 23 Feb 2005 21:32:28 -0500 "Vicky Collins"
<[EMAIL PROTECTED]> writes:
> Hi All,
> 
> I was wondering how many digits I need to use for the PK serial 
> number.  For
> the other BN family members, I thought I heard something about five, 
> so
> thought I had better check for the PK.
> 
> When I went to the BrailleNote SDW download site and entered various 
> parts
> of my PK serial number, first trying the first six numbers before 
> the dash,
> I got an error message.  And, yes, I do know that there are no 
> software
> upgrades for the PK at this time, but I thought I would check and 
> see if
> entering my serial number showed my SMA info, anyway.  But, now, I 
> want to
> go to
> the Sendero web site and purchase the GPS, and I need to know what 
> serial
> number to give there.
> 
> Thanks.
> 
> 
> 
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Mr. Leslie Peterson
email: [EMAIL PROTECTED]
www.deafblindinfo.org
list: [EMAIL PROTECTED]
http://www.deafvision.net/mdba

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