Hi Tiffany: Depending on the message you originally received when trying to delete messages from the trash folder, you're problem could have been fixed. Unfortunately, because you erased your email folders.cdb file already, you have erased every message stored in keymail, both the ones you just downloaded and any others that you may have had stored there. For future reference, you will know that your email database has been corrupted when you get the message "the operation was completed successfully" when you try to open a folder, or do anything else in keymail. If this is the message you received, then deleting the email folders file was the only thing that could have been done. However, this is the only case that that file should ever be erased, unless you have already backed it up and are planning on starting fresh. I'm sorry this has happened, unfortunately we all pretty much learn this fact the hard way. Laura ----- Original Message ----- From: "Sir Bruce" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Sunday, October 24, 2004 4:50 AM Subject: [Braillenote] Restoring e-mail folders/help.
> Hello all, > > Need some help here. I uploaded about 80 messages into my inbox last > night and was unable to empty the trash folder. > > The problem has progressed and now I am unable to open or read anything > in my inbox. > > I tried resetting my braille note but this didn't work. > > I tried lifitng the protection on the e-mail folders file and erased the > e-mail folders file. > When I tried to do a restore it simply copied files from another part of > the drive but it seems to be an empty shell. > > When I open the e-mail program it still gives a list of the different > folders, inbox-outbox etc. > > How can I restore the files that I erased or how can I create new ones. > > At this point I cannot access the manual in the braille note. > > Any help would be greatly appreciated. > > Thank you in advance, > Tiffany >
