Well,Bob, I haven't been too eagger to upgrade.  I think a company comes up 
with one good program, and then when it starts to compete, it just adds bells 
and whistles. Now didn't this company merge? Either that entity will come up 
with a good product, or I'm gone.
This stuff about email problems and disk denied problems shouldn't have 
happened.  Now in all fairness, maybe some users created the problem by leaving 
cards and such in the system, something I don't do.  Still I'm suspicious of 
the upgrades.  I'm not paying $300 for a batch of errers.  Besides, the new 
program with instructions should come on a Compact flash card or a disk
  You shouldn't need a PC to add a new program. Since I'm airing what I think, 
I'll tell you something else.  Whoever would send a disk drive without a way to 
format those disks? I shouldn't have to do it on another piece of equipment. I 
should be able to do it with my Voice Note.  That oversight is just stupid in 
my oppinion.  Fix it.   I brought this up before with no response.   In 
addition, I called the company with a problem I had some two weeks ago.  I sat 
on hold for about 45 minutes, left a message, and got no response.  I finally 
found a solution, but is this what PDI calls service? Yes, I enjoy my system as 
it is, but I'm scared to send it back.  They might ruin it.

In addition, I think my previous version should be stored on that card in case 
the newer version doesn't work.  Loosing emails and abilities to use flash 
cards etc. is inexcusable, especially for the prices PDI charges.  That's my 
view.



Brenda Mueller
> ----- Original Message -----
>From: bob mates <[EMAIL PROTECTED]
>To: Rhonda Clark <[EMAIL PROTECTED]>,Braillenote List 
><[email protected]
>Date: Tue, 08 Mar 2005 11:05:40 -0800
>Subject: Re: [Braillenote] Trepidation

>Hi, Rhonda and list: Rhonda, I think you make a very salient point.  Trust 
>your instincts, as I will, about this product.  In general, the BN has been a 
>great product.  I intend, for the time being, to stick with 5.1.  That's me.  
>I'm sure that, eventually, these problems will be resolved.  As Rhonda said, 
>if you're not sure, don't install.  Have a great day.  God bless.  Bob and 
>Maxy-wax


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