Hi All, Sorry, I can't remember who posted a message about having the incorrect version of the KeySoft 5.1 manual on their BNQT. I've been meaning to answer it, and I haven't seen any responses, so here goes.
There are three things you can do. The first is to re-install KeySoft 5.1. Then, press READ with HELP or FUNCTION with U to access the User Guide, I to access the index, and V. See if it says "Version 5.1 D1.0 BrailleNote QT" (without the quotes). If not, then: 1) From the Main Menu, press F to select the File Manager. 2) Press D for Directory. 3) At the "Drive?" prompt, press F to select the Flash Disk. 4) At the "Folder Name?" prompt, type "manual" (without the quotes). There is no need to go from Folder List to Directory Tree view because you only need to go the one layer (the Manual folder has no sub-folders anyway), and the Folder List View is used for this purpose. Because you are in Folder List View, you also DO NOT need to enter a slash [/] before the word "manual". Press ENTER to select the folder once you've typed it in. 5) You'll be told "List of all files in 'manual' folder." Press READ with X to display the view of "List of all, including hidden, files in 'manual' folder." Now, SPACE through the list. The only file you should have in this folder is 'bnq.exe' (without the apostrophes, of course). If you have any other files, press CONTROL with I when you are on that file; when asked to confirm deletion, press Y for "Yes". 6) When the only file remaining is the one above (bnq.exe), return to the Main Menu with the MENU KEY, and perform a standard Reset by hitting the Reset switch with no keys held down. 7) When you're up and running again, check your User Guide version as stated above, and it should be 5.1. If this still doesn't work, or you only had the 'bnq.exe' file when reviewing your Manual folder in step 5: 1) From the Main Menu, press U for the Utilities Menu. 2) Press A for Application Program. 3) At the "Run program from which drive?" prompt, press F to select the Flash Disk. 4) At the "Directory Name?" prompt, type /manual (with the slash before the word "manual", since you are in Directory Tree View). Press ENTER to select the directory. 5) At the "Program Name?" prompt, press SPACE until you reach 'bnq.exe'. Press ENTER to select it. 6) Follow the prompts. Leave the "Command Line" prompt blank. 7) After you are restarted, check the version of the manual, and it should be 5.1. If this still doesn't work, and if you've never had the correct version since installing 5.1, it could mean that your installation package has the wrong 'bnq.exe' file, and you'll have to contact Pulse Data with your Serial Number and machine type to get the correct file. If, however, this just happened recenqy, one of these methods should work. HTH. Maria
