You cannot do anything to resurrect your flash disk.  You will have to
either send the unit in, or use it as you are now.
Believe me, this problem happened to my first Braillenote three times!
There was nothing PDI could tell me except to return the unit for
repairs.
I am truly sorry, but I know what you are experiencing.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jane Jordan
Sent: Tuesday, November 16, 2004 10:59 AM
To: Braillenote List
Subject: [Braillenote] flash disk


I am about at my wits' end!!  My flash disk has been acting flaky for a
month
or so now ... but usually I am able to fix it with several (ten maybe)
resets.  Today
though, I can't bring it back!  I had pulled up my address list around
9:00,
or started
to, and the whole thing just locked up totally.  Nothing would work.  So
I
had to do a reset.  And another ... and another ... and another ...I
have
lost count of all the resets I have had to do!  Is there no way that I
can
wipe the disk and just start over somehow, even if I do lose data on it?
All my really important stuff is on my flash cards anyhow.  I have to
wait
about a month until I can ship this equipment in ... can *anything*  be
done?  As it is, I am somehow running the machine from keysoft system
disk.  still able to use my flash cards, still able to do my math and
look
at other important stuff.  Can even check the time--but I can't access
my
address list or planner.   I have the feeling that running this from the
keysoft system disk isn't good, either  But I don't know what else to
do!

I know when this is sent in I'm going to tell them to replace or repair
the
disk in addition to cleaning my Braille display, giving me another
battery
... sheesh!  Will this ever work properly so I don't have to send it in
twice a year!?  That's how it appears to me.  OK maybe I haven't had to
send
it in that often but it sure feels like it.

Does anyone anywhere have any ideas on what to do about my flash disk?
How
do I get it back  How do I wipe it and start over?  Do I do anything at
all?
Do I keep doing this ad-hoc thing of running it from the keysoft system
disk
and hope to pull through until I can send it in? Even if I manage to get
the
flash disk back by some miracle, how do I keep it from happening again??

Jane

PS it's now 10:54 according to my laptop's clock.  Now, of course that
I've
written this email, I did a reset on a whim and it fixed it.  I think.
tempporarily anyhow.
It's back to keysoft version 5.1 build 22.  But my above questions still
stand.  Any ideas, anyone?


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