Hi, Andy. If PDI came up with a new board, I don't think that the maintenance agreement would pay for that. I think it just covers incase something goes wrong. The software SMA pays for the next version or two of the software or upgrade from keysoft 5 to 6. But I don't think that if I paid 500 dollars for a hardware maintenance agreement that that would cover if and when PDI comes out with a new board or other new hardware upgrade. I could be wrong, but that is how it was explained to me by someone at humanware.
At 5/25/2004, you wrote:

The maintanance agreement is basically a hardware SMA.

Andy
At 09:20 PM 5/25/04 -0700, you wrote:
>Hi. I think the maintenance agreements only go for one year. Also, I don't
>think the SMA's work for hardware. I think they are just for software.
>I don't know that they have a hardware sma, but I could be wrong.
>At 5/24/2004, you wrote:
>
>>Hi,
>>
>>How long do the maintainance agreements last for the braillenote? I got
>>mine in july or august of 2002. A sma was baught for me a couple months
>>ago giving me two more keysoft or hardware upgrades whichever comes first.
>>It's too bad my artic notetaker doesn't come with a modem, and is able to
>>run nettamer, which it cannot. nettamer is a dos based web browser that is
>>supposed to work using regular dial-up and not a shell account. Maybe I
>>could somehow convince my bvs counselor to get me a voicenote back-up? No.
>>that wouldn't happen. he'd say "you already have a braillenote--qt32, and
>>you baught yourself an artic notetaker for $30.00. Why do you need a
>>voicenote qt?" And I don't think "for email," is a good enough answer.
>>I'm gunna miss the internet! even if it is only internet explorer4!
>>The braillenote can do a lot more and is easier to use than the artic is.
>>The artic qt notetaker has four function keys and the arrow keys are
>>accessed by holding down the shift cursor key and it's just kind of weird,
>>something I'm not quite used to. The artic doesn't even have a grade two
>>translator or good braille support, but, it's better than nothing till I
>>get my braillenote back. Ok it's almost midnight and I'm getting tired
>>because I'm just rambling on here about stuff that I should take offlist
>>probably so I'll check back tomorrow.
>>
>>
>>Josh
>>
>>Josh
>>
>>
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>
>Paul Henrichsen
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><home.pacbell.net/paulh52>
>
>
>
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