Hello Vicky,

Everything that needs to be said on this thread has probably been said.

The only thing I would stress here though is that the PK doesn't ask for
time and date on a 456 reset whereas the BrailleNote does, irrespective of
the version of KeySoft one is using.  However, this doesn't mean that the PK
hasn't performed this 456 reset.

Before other people jump in, we are aware that the documentation says
otherwise.

Regards,

Dean Jackson
Customer/Technical Analyst
Humanware
DDI:   +64 3 373 6184
Fax:  +64-3-384 4933
Email:
[EMAIL PROTECTED]
Internet:
www.humanware.com
Skype:
pulsedata-support-nz__________________________
----- Original Message ----- 
From: "vicky collins" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Friday, May 13, 2005 6:48 AM
Subject: [Braillenote] difference in resets


> Hi All,
>
> I'm trying to understand the difference between the three types of resets
on the BNPK.  Now, I think I understand the one with the no keys held down,
as I'm thinking that it maybe just takes care of sluggish behavior and the
like with the PK.  But, the other two, I'm having trouble understanding what
they are supposed to do, and reading the manual just doesn't seem to clear
it up for me.
>
> >From what it sounds like, the 123 reset is to be used when installing
applications, such as maybe the GPS.  And, what, isn't it supposed to run
the original factory installed software on the PK?  But, if that is the
case, then what does this type of reset do if no other software has been
installed?
>
> As for the 456 reset, according to the manual, that does something to fix
the memory.  But, as far as I can tell from the experiences I have had, it
doesn't completely re-initialize the PK.  I do have to reset the date and
time and time zone and re-establish my ActiveSync partnership, but that
appears to be all.  My other connection settings stay as I had them, and I
even had unsent email left in my outbox--I was afraid to chance leaving
unread email in my inbox, so read it first before doing the 456 reset.
>
> Now, I do very much appreciate Dean helping me with the problems that the
456 wouldn't cure.  The 456 reset didn't help me when my planner got
corrupted.  Nor, for that matter, did it help me when I did whatever it was
with my email that created the software problem that caused everything to
have to be deleted and then restored.  I've been more careful to try and
avoid those problems from happening again, by un-checking the appropriate
boxes when setting up the ActiveSync partnership, and not putting too much
info in the PK at one time so as to leave plenty of room for the - incoming
email and the like.
>
> Finally the 456 reset did help me in a couple of connection instances,
when no other reset would.  First, it helped me to get my wireless
ActiveSync working again after it had stopped for some reason.  And second,
it enabled me to get the Bluetooth connection working again when it had
stopped.  In fact, seeing as I'm here in Kentucky on vacation this week and
my cell phone network coverage stays primarily between 0 and one bar, I've
had to do the 456 reset more than once to get my Bluetooth connection
re-established--as it kept telling me that it couldn't find the port until I
did--well, sometimes just turning off and back on both the phone and the PK
would fix things, but not always.
>
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