Hi, assuming that your wireless card is not faulty, from your description, it appears that the radio signal from your router is weak. this could be caused by interference from other devices sharing the same frequency as the router or obstacles such as thick walls. If you have not already done so try the following.

1 Put the router in a clear space and more than 1 metre above ground.

2 adjust the direction of the router['s antennae to point to open space and in the general direction of your wireless device.

3 place the router at least 1 metre away from your tv and other electrical devices.

4 Try switching off your cordless phone if you have one.

5 You might have to switch to a different channel on your router. Try the above first before doing this.

Choon Hwee

----- Original Message ----- From: "Reggie & Lonnie" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Monday, May 23, 2005 3:20 AM
Subject: [Braillenote] TOTALLY, UTTERLY FRUSTRATED


Hello everyone:
I have had my upgrade to 6.11 for 2 weeks, and I am very, very frustrated. I am running 6.11 on a BT 18 cell. I have read all the chapters pertaining to email and the internet. We have a cyslink modem with wireless capabilities. I have the Ambicom card. It has downloaded some email and I have been to the internet a few times. However, it will not connect from the room that is right next door to the router. It connects from our living room fine but if I use it for email I cannot go then to the web. Standing outside on our back porch it will not connect. It seems to me that if it connects that it will connect once to something and then I get cannot find server 10022 or pagerror cannot find server. I have done numerous resets both with keys held down and not. I have been in touch with humanware on numerous occasions and now they will not even talk to me. I just have to leave a message and then they never call me back. I do have a couple of questions, however.

1. Does it matter where I place the Ambicom? I have an adaptor or I can use the back. Humanware felt that possibly it was because I was used the pcmcia slot so I have not used it since then. However, storage card or flash what difference does it make?

2. I have been into the net and gone to the internet menu with enter and M. I have cleared cookies, history, and, oh yes, I clear database space all the time. There is only one other thing I can delete and that is temporary files. However, when I press enter on this option I get the message "directory is not empty!" AIs my database corrupted or something? I have the instructions given by Rhonda but since I am not very computer/braillenote savvy I do not want to do any erasing without being told exactly what to delete in steps form.

BTW, I do not have a lot of files on the BN. I have things in my address list, files for minutes and such that I am secretary for, and a folder called privacy. This is also the first time I have worked with email and going on the internet. I have this ocmputer and a card reader so I didn't need it. However, with the wireless I thought I could possibly read email before going to sleep or ask for it before leaving to go somewhere and read it while traveling. However, it is so intermittent that this is just not feasible. I am really thinking of asking for my money back! This is getting to me badly. Thanks in advance for any help. I'm desperate!
Reggie
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