hello folks, firstly, for those of you who are experiencing this problem whereby an error message is spoken saying that the current version of KeySoft will not run, there seems to be a problem that is only present on some BrailleNotes with this build that causes this to occur. I suggest that you all download keySoft build 22 from the SDW website. This should solve the problem you are experiencing.
the only differences between build 19 and build 22 are that build 22 has the appropriate legal documentation concerning the technology that the new planner database is based on and changes necessary to make it possible for keyboard input with the Window Eyes screen reader. Regards, Dean Jackson Customer/Technical Analyst Pulse Data International Ltd. DDI: +64 3 373 6184 Fax: +64-3-384 4933 Email: [EMAIL PROTECTED] Internet: www.pulsedata.com __________________________ ----- Original Message ----- From: "Les Kriegler" <[EMAIL PROTECTED]> To: "'Braillenote List'" <[email protected]> Sent: Monday, June 21, 2004 5:34 AM Subject: RE: [Braillenote] "Cannot run this version of Keysoft" error message!? > Hi Jennifer, > > I don't recall getting this error until a couple of months ago. I'm > running the same version of KeySoft as are you. What I do is to press > the enter key when that message appears, and that dismisses it, and the > Main Menu appears. I get this the first time I turn on my unit each > day, so there appears to be a certain time when the unit is off when > that message is triggered. If my unit is off for a few hours during the > day, and I power it on, that message doesn't come up. But it does come > up every time on each day I power it on for the first time. > Best Regards, > > Les > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Jennifer > Maxwell > Sent: Sunday, June 20, 2004 12:49 PM > To: 'Braillenote List' > Subject: [Braillenote] "Cannot run this version of Keysoft" error > message!? > > > Hi list and PDI staff, > > > > I have had my Braille Note QT for three months now, and I am > starting to get a strange error message. When I turn the unit on it > says "cannot run this version of Keysoft", when I press a key it makes a > funny noise and then shuts down completely. The only way I can get it > to come back is to press the reset button. Unfortunately, this process > has been repeating itself several times now. I am currently running > Keysoft version 5.1 build 19. Has anyone had an issue like this with > this version before? Will I have to reinstall Keysoft completely or is > there a software patch available to fix this problem? > > > > I also was wondering if you have to have a software > maintenance agreement in order to log on to the software downloads site? > If not, how does one acquire a password to log on? The reason I ask is > because I would suspect that this is where small patches would be found. > If I wanted to go from build 19 to the build 22 that I've been reading > about, would I have to have a maintenance agreement? > > > > Thanks for any help anyone could give. > > > > Regards, > > Jennifer > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote > > -- > Incoming mail is certified Virus Free. > Checked by AVG Anti-Virus (http://www.grisoft.com). > Version: 7.0.251 / Virus Database: 263.3.3 - Release Date: 6/18/2004 > > > -- > Outgoing mail is certified Virus Free. > Checked by AVG Anti-Virus (http://www.grisoft.com). > Version: 7.0.251 / Virus Database: 263.3.3 - Release Date: 6/18/2004 > > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote >
