Tina, If your Braillenote is already running build 22, you don't need to do anything. However, if not, you can download it from the SDW website.
Regards, Dean Jackson Customer/Technical Analyst Pulse Data International Ltd. DDI: +64 3 373 6184 Fax: +64-3-384 4933 Email: [EMAIL PROTECTED] Internet: www.pulsedata.com __________________________ ----- Original Message ----- From: "Tina Birnenbaum" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Monday, June 21, 2004 5:10 PM Subject: Re: differences with KeySoft build 22 andRe: [Braillenote] "Cannotrunthis version of Keysoft" error message!? > dean, my unit just came back from repair last week and i think i saw it > running a new builhd so, would i be ok or should i download this too? > ----- Original Message ----- > From: "Dean Jackson" <[EMAIL PROTECTED]> > To: "Braillenote List" <[email protected]> > Sent: Sunday, June 20, 2004 2:35 PM > Subject: differences with KeySoft build 22 andRe: [Braillenote] "Cannot > runthis version of Keysoft" error message!? > > > > > > hello folks, > > > > firstly, for those of you who are experiencing this problem whereby an > error > > message is spoken saying that the current version of KeySoft will not run, > > there seems to be a problem that is only present on some BrailleNotes with > > this build that causes this to occur. I suggest that you all download > > keySoft build 22 from the SDW website. This should solve the problem you > > are experiencing. > > > > the only differences between build 19 and build 22 are that build 22 has > the > > appropriate legal documentation concerning the technology that the new > > planner database is based on and changes necessary to make it possible for > > keyboard input with the Window Eyes screen reader. > > > > Regards, > > > > Dean Jackson > > Customer/Technical Analyst > > Pulse Data International Ltd. > > > > DDI: +64 3 373 6184 > > Fax: +64-3-384 4933 > > Email: > > [EMAIL PROTECTED] > > Internet: > > www.pulsedata.com > > __________________________ > > ----- Original Message ----- > > From: "Les Kriegler" <[EMAIL PROTECTED]> > > To: "'Braillenote List'" <[email protected]> > > Sent: Monday, June 21, 2004 5:34 AM > > Subject: RE: [Braillenote] "Cannot run this version of Keysoft" error > > message!? > > > > > > > Hi Jennifer, > > > > > > I don't recall getting this error until a couple of months ago. I'm > > > running the same version of KeySoft as are you. What I do is to press > > > the enter key when that message appears, and that dismisses it, and the > > > Main Menu appears. I get this the first time I turn on my unit each > > > day, so there appears to be a certain time when the unit is off when > > > that message is triggered. If my unit is off for a few hours during the > > > day, and I power it on, that message doesn't come up. But it does come > > > up every time on each day I power it on for the first time. > > > Best Regards, > > > > > > Les > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] On Behalf Of Jennifer > > > Maxwell > > > Sent: Sunday, June 20, 2004 12:49 PM > > > To: 'Braillenote List' > > > Subject: [Braillenote] "Cannot run this version of Keysoft" error > > > message!? > > > > > > > > > Hi list and PDI staff, > > > > > > > > > > > > I have had my Braille Note QT for three months now, and I am > > > starting to get a strange error message. When I turn the unit on it > > > says "cannot run this version of Keysoft", when I press a key it makes a > > > funny noise and then shuts down completely. The only way I can get it > > > to come back is to press the reset button. Unfortunately, this process > > > has been repeating itself several times now. I am currently running > > > Keysoft version 5.1 build 19. Has anyone had an issue like this with > > > this version before? Will I have to reinstall Keysoft completely or is > > > there a software patch available to fix this problem? > > > > > > > > > > > > I also was wondering if you have to have a software > > > maintenance agreement in order to log on to the software downloads site? > > > If not, how does one acquire a password to log on? The reason I ask is > > > because I would suspect that this is where small patches would be found. > > > If I wanted to go from build 19 to the build 22 that I've been reading > > > about, would I have to have a maintenance agreement? > > > > > > > > > > > > Thanks for any help anyone could give. > > > > > > > > > > > > Regards, > > > > > > Jennifer > > > > > > ___ > > > To leave the BrailleNote list, send a blank message to > > > [EMAIL PROTECTED] > > > To view the list archives or change your preferences, visit > > > http://list.pulsedata.com/mailman/listinfo/braillenote > > > > > > -- > > > Incoming mail is certified Virus Free. > > > Checked by AVG Anti-Virus (http://www.grisoft.com). > > > Version: 7.0.251 / Virus Database: 263.3.3 - Release Date: 6/18/2004 > > > > > > > > > -- > > > Outgoing mail is certified Virus Free. > > > Checked by AVG Anti-Virus (http://www.grisoft.com). > > > Version: 7.0.251 / Virus Database: 263.3.3 - Release Date: 6/18/2004 > > > > > > > > > > > > ___ > > > To leave the BrailleNote list, send a blank message to > > > [EMAIL PROTECTED] > > > To view the list archives or change your preferences, visit > > > http://list.pulsedata.com/mailman/listinfo/braillenote > > > > > > > > > ___ > > To leave the BrailleNote list, send a blank message to > > [EMAIL PROTECTED] > > To view the list archives or change your preferences, visit > > http://list.pulsedata.com/mailman/listinfo/braillenote > > > > > > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote >
