No, not at the conventions, I cannot go to any of them, I have to work for a living.
Rose Combs [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kim Lookingbill Sent: Tuesday, April 19, 2005 2:43 PM To: 'Braillenote List' Subject: RE: [Braillenote] How long for update Hi: - Yes, the handling of the distribution of 6.1.1 has certainly been shabby, at this rate, maybe they should save postage, and just bundle all the upgrades up and distribute them at the ACB convention. I too, am extremely frustrated since I've been holding onto my gps upgrade for about a month or two, which Sendero would have much preferred providing once the BN upgrade has been accomplished, but even they too became flustered over the continual delay, so they went ahead and sent them out via e-mail. . . However, one can't make the gps upgrade until you make the BN upgrade since if you do it in reverse it will make your gps totally inoperable. Hmmmmm! At this rate, I believe the Pony Express service could process and delivery much quicker. All the best. - Kim Share your yesterdays, dream of tomorrow, but live for today!! Kim Lookingbill [EMAIL PROTECTED] (email or MSN Messenger) Blast From The Past Sundays, 16 to 19 UTC Back Stage Pass Mondays from 22 to 23 UTC http://interactive.acbradio.org -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, April 19, 2005 12:55 PM To: [email protected] Subject: RE: [Braillenote] How long for update Excellent response! This is not the ideal example of good customer service. I think I'll be surprised when I see the update show up in the mail. Jeff Kisecker -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Richard Ehrler Sent: Monday, April 18, 2005 11:43 PM To: [email protected] Subject: Re: [Braillenote] How long for update Hello Shelley, Well, your guess is about as good as mine or anyone elses. I called Humanware yesterday to ask if or when my update was shipped and they refused to look to see if it is even out the door. The person I spoke to just repeated a couple times that I should get my copy sometime in April or maybe May. At the rate this process is moving, I begin to wonder if June or July is out of the question! If anyone from Pulse Data Humanware is listening, might I suggest that when a customer takes the time to call about things like this, they might at least consider checking their computer to see if product has been shipped instead of more or less telling them to just sit on it and spin! If your customer service people don't have direct access to the shipping information, I would ask "Why not!" One Increasingly Frustrated Customer Richard Ehrler On 2005-04-19 [EMAIL PROTECTED] said: Hi you all, I have a question. For those who have received their Key soft 6 upgrade Compact flash, how long did you have to wait? Mine was ordered at the end of January and it is almost the middle of April and no word. Just wondering if this is normal, smile. Shelley L. Rhodes and Judson, guiding golden ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote
