Hi Sarah, That happened to my PC, a Sony, when my Seeing-Eye dog, Velvet,
jumped and landed on the keyboard around her food time, well-disciplined dog
that she is. I have to press the stub on the alt key now. I haven't
replaced the key yet, but will get around to it in the near future,
approximately in three months or so.
Rosemary ---- Original
Message -----
From: "Sarah Cranston" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Friday, June 10, 2005 4:33 PM
Subject: RE: [Braillenote] Questions about Repairs, Battery
Replacement,Cleaning, Etc. at Consumer Group Conventions
Oh well, I suspected as much, but thought I'd ask. I know KeyShop--at the
conventions--has a very good reputation for fixing various little problems,
so I'll check before I send it off. At least it's the backspace, and I can
still press the key stub, it's just not quite as pretty as it once was.
<Grin>
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of meearls
Sent: Friday, June 10, 2005 3:31 PM
To: Braillenote List
Subject: Re: [Braillenote] Questions about Repairs, Battery
Replacement,Cleaning, Etc. at Consumer Group Conventions
They had a Braille Note Service Center at csun and no, they couldn't fix my
Braille Note's keyboard. Likely, Sarah you will have to send your machine in
just like I do to get that fixed.
They may do things differently for the ACB And NFB conventions but I know at
csun they were doing things like cleaning Braille Displays. I didn't find
out about batteries as my battery had just been replaced in 2004.
Mary Ellen Earls
Remember! Today is the Tomorrow you thought about yesterday.
----- Original Message -----
From: "Sarah Cranston" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Friday, June 10, 2005 11:40 AM
Subject: RE: [Braillenote] Questions about Repairs, Battery
Replacement,Cleaning, Etc. at Consumer Group Conventions
Here's another question to add on to Penny's. Can I get a key replaced on
my BNQT at a convention? The backspace key walked off somewhere and I
wonder if I can avoid sending it off to California.
Thanks,
Sarah
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Penny Reeder
Sent: Friday, June 10, 2005 1:32 PM
To: [email protected]
Subject: [Braillenote] Questions about Repairs, Battery Replacement,
Cleaning, Etc. at Consumer Group Conventions
Dear List,
I understand that Humanware makes it possible for consumers to have their
BNs serviced during the consumer group conventions. I am just hoping that
my BN battery will hang on for that long <smile> - It seems to be in need
of re-charging much more frequently these days than it ever was before,
probably because I'm using the Flash Card so much more frequently.
Anyway, how can I schedule a battery replacement and cleaning of the
braille cells during the ACB convention? How much can I expect to spend
for these services? Is Humanware planning any kind of training session or
update session for BN and/or PK users?
Have you thought about possibly conducting a training session(s) on the GPS
system and how to use it?
Will Humanware bring "spare parts" for purchase, e.g., extra chargers,
replacement carrying cases, etc.?
Thanks so much, for your help, and for such wonderful products.
Penny
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