Hi Dean: Yes, I upgraded KeySync. In fact, after doing so, AccuSync told me I had to create a new partnership and I went through the process of deleting the original partnership and recreating a new one with the same name.
Rich Irwin [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Dean Jackson Sent: Wednesday, August 11, 2004 4:30 PM To: Braillenote List Subject: Re: [Braillenote] Weird Synchronization Hello rich, when you upgraded to KeySoft 5.1 did you also update the version of KeySync on your PC? If not, I think you'll find that this is the problem. When you select KeySoft 5.1 rather than 5.0, a different version of KeySync is shown on the SDW website for download. Regards, Dean Jackson Customer/Technical Analyst Pulse Data International Ltd. DDI: +64 3 373 6184 Fax: +64-3-384 4933 Email: [EMAIL PROTECTED] Internet: www.pulsedata.com __________________________ ----- Original Message ----- From: "Rich Irwin" <[EMAIL PROTECTED]> To: "[EMAIL PROTECTED] Pulsedata. Com" <[email protected]> Sent: Thursday, August 12, 2004 11:10 AM Subject: [Braillenote] Weird Synchronization > All I can do is state what has been happening and ask if anyone knows what > to do about it. > > 1. When I first got my BN it had KeySoft 5.0 and I could synchronize with > Outlook on my PC just fine. > 2. I upgraded to KeySoft 5.1 primarily for the new planner and its ability > to sync recurring appointments (especially birthdays and anniversaries) with > those I already had in Outlook. All the outlook appointments came over to > the BN just fine, but the BN appointments made in 5.0 were just a string of > numbers in Outlook until I changed the format in the BN to have a starting > and ending time and to rewrite the appointment title on each. > 3. I next noticed that I now had duplicates of many address book names in > the BN. So I went through the address list and deleted them one at a time. > 4. I then synchronized with Outlook and the BN told me that each had been > deleted from KeySoft and asked what I wanted to do. In each case I pressed > d to delete and it asked if I was sure. I pressed y in each case. (Note > that this was a very time consuming process to delete nearly 300 names.) > 5. I went back in to the BN address list to check that only one copy was > still there and it was. So I went to free database space for the address > list and it freed some 130000 bytes. > 6. I also noticed, at this time, that all of the entries I had in Outlook > with Company names, but no last name, were all listed in the BN as having a > last name of "No Name". > 7. A few days later, I needed to sync the BN again, as I had had added some > new appointments and contacts and modified some others. Upon completion, I > now found that all those Companies where I had not filled in the person's > name in Outlook but had shown up in the BN as having a last name of "No > Name" now had a last name of "No Name" in Outlook also and were all filed > under that name rather than the Company name. Outlook allows one to choose > how they wish to file a contact. It appears that the BN does not and in > fact files everything alphabetically by last name and then forces Outlook to > follow the choice of the BN, rather than the other way around. > 8. Now for the ultimate frustration. I went to sync my BN this morning, > thinking it would go quickly, as I had not changed any contacts, only some > appointments. Wrong. The BN had found that all my "duplicate" files that I > had deleted last week and then freed data space were being deleted from > KeySoft again and wanted to know what I wanted to do. I started to say I > wanted to restore them, but then stopped and cancelled out. > I do not know what to do. If I say restore will I get all the duplicates > back and if I say delete will I delete the only copy from Outlook. What is > happening and how do I get my contacts and the BN address list the way I > want them, not the apparent arbitrary way that the BN wants them? Why is > the BN telling Outlook how to format my contacts? > > I apologize for the long post, but I do not know how else to clearly explain > the challenge. > > Rich Irwin > [EMAIL PROTECTED] > > Rich Irwin > [EMAIL PROTECTED] > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.pulsedata.com/mailman/listinfo/braillenote > ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote
