Hi Jonathan and list,

Thank you for your nice post as well!

I'm looking forward to that upgrade, it can't come soon enough! Of course I'll try to be patient till it is available!

I'll appologize to anyone about my complaint of whining! I do have a weakness! I lose patience with those who whine about something just to do so. We all know the BN falls short with some aspects of its operation in its present configuration with windows cee, The build of Keysoft and a host of other reasons as limited memory capacity even though I agree it is used very efficiently much of the time! I'm looking forward to more of the new solutions and improvement in operation with the next upgrade! I'm looking forward to using my BN on my wireless network! No more tying up phone lines unless I'm away!

Take care and thanks!

Jim Aldrich

At 02:51 PM 08/04/2004 , you wrote:
Hey Jim, thanks so much for the terrific post. As a BrailleNote user for
three and a half years, I have never lost a single file either, and I beat
up on it pretty hard. On a list like this, you are bound to hear about
problems and issues, since people come here for support. That's not a
complaint, but it is human nature that people are more likely to post when
they need help or are dissatisfied, and we're keen to assist all we can.
This list is certainly one vehicle we use to monitor issues and get input
on future features. And I like to think that the amount of time Pulse Data
staff spend on this list monitoring and responding is a testament to our
commitment to keep improving the BrailleNote for many years to come. But
people making decisions should know that this list is a very, very tiny
fraction of the BrailleNote user base, ranging from professionals to
students to seniors, many of whom depend on their BrailleNotes for
critical tasks.
Jonathan Mosen
Blindness Product Marketing Manager
Pulse Data International Ltd

DDI: +64-3-373-6192
Fax:  +64-3-384 4933
Mobile: +64-21 466 736
Email: [EMAIL PROTECTED]
Internet: www.pulsedata.com



"James Aldrich" <[EMAIL PROTECTED]>
Sent by: [EMAIL PROTECTED]
22/06/2004 05:00 a.m.
Please respond to
Braillenote List <[email protected]>


To
"Braillenote List" <[email protected]>
cc

Subject
Re: [Braillenote] E-mail overload, disappearing files






Hello Beth and List,

Perhaps my needs when using a BN aren't as complex as those of others.  I
usually create all of my files in Keyword.  Should I need to export them
elsewhere, I usually export to a plain braille file.  If I can't read a
particular Microsoft Word File, I usually read it with my OpenBook 7.00
program and convert it to a Real Text File.  I place that RTF File into my

BN and work with it from that point on.  XL, PDF and Microsoft Office
files
aren't readable at this time if I understand everything correctly.

I fully realize you are trying to make the best decision on which high
tech
equipment would be most useful and dependable for you!  That certainly is
understandable!  One wishes to get the best bang for their buck so to
speak.  I'm not trying to minimize anyone's problem when they have lost
important critical files.  I'm certain some of the fault is with the
present windows Cee system which is being used at this time.  Whenever an
important critical file has been lost, that is a crisis in itself I
agree!  I don't feel that the problem is pandemic!  I for one have never
lost a file in the three years I had my BN.  I have encountered other
difficulties which were solved easily and efficiently thanks to this
list.  I guess I'm trying to say the BN probably doesn't have worse
problems than any other piece of technology out there.  Whenever memory is

being used to store files, this in itself has some risks one needs to take

when relying on memory when storing files regardless of which device is
being used.  When depending on memory only to store files, the key word is

truly "backup".  Back up all files and one will minimize any lost
files!  It is difficult to really know how problematic a bug might be
since
one will only hear from those with a particular problem on this list.  One

will hear more about problems than they will hear from those of us who
have
had no difficulty with our units.  It is so easy to conclude that
everybody
is having a particular problem with a BN when it really is a few who are
experiencing a given problem.  It is difficult to know how much of a
difficulty is out there especially if one simply depends on the negative
information alone on this list.

Had the right person come along, I probably would have sold my BN prior to

my getting the hardware upgrade!  The hardware upgrade and Keysoft 5.0 and

now 5.1 are vast improvements to Keysoft 4.01.  I heard someone discussing

5.01 billed 22.  I wouldn't fool with that at all now that 6.01 is around
the corner!  I'd rather have that upgrade and I hope to have my $400 ready

when purchasing it.  My BN has come in handy when I was changing to a new
ISP.  I kept track of the old one with the BN and forwarded my mail to the

new address.  My wife used my BN for Email prior to getting her computer
up
and running.  The BN is without doubt the best one when converting
documents from text to braille and back again!  I could go on and on!

I hope this helps give you a truer picture of what is really going on! I'd

wait till the upgrade is out, then purchase your unit unless you want a
head start!  Try to decide which technology will best meet your needs,
then
purchase it!  This isn't the place for comparing the bn with everything
out
there!  This is strictly a BN list!

Jim Aldrich

    At 05:54 PM 08/03/2004 , you wrote:
>Thanks, Jonathan, for your last post re these problems.  I would doubt
that
>everyone who has had files disappear had a flash card in the slot when it
>occurred, though I may be wrong about that.  Also, what about, say,
people
>who only have BN access--while on a business trip, for example.  If this
>E-mail overload problem is even fairly common, isn't that a detriment?
Will
>the PK and software upgrade for the BN handle these issues better?
Thanks.
>Beth
>
>
>___
>To leave the BrailleNote list, send a blank message to
>[EMAIL PROTECTED]
>To view the list archives or change your preferences, visit
>http://list.pulsedata.com/mailman/listinfo/braillenote


___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.pulsedata.com/mailman/listinfo/braillenote




___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.pulsedata.com/mailman/listinfo/braillenote


Reply via email to