Hello,
I would definately call - you will reach someone right away. I bought a new
boiler safety valve for my B1 and it was about 30 bucks. There are two sizes
,a long one and a shorter one.Mine is shorter. Are you sure it needs
replacing? It could be a presurestat causing it to bleed off. dennis
----- Original Message -----
From: "Jean-Sebastien Morisset" <[EMAIL PROTECTED]>
To: "brewtus" <[email protected]>
Sent: Wednesday, October 15, 2008 1:09 PM
Subject: Is this normal for WLL?
>
> Hi everyone,
>
> I have a leaking safety valve, so wrote the Techs at WLL as documented
> on their contact page ("...or to order any parts."). They wrote back and
> said to contact Sales. So I sent Sales an e-mail, then another, then
> another, and finally they replied with "call us". So I replied saying
> I'm in Canada and we have French names, street names, etc. which is why
> I sent all that info by e-mail. Again no reply, so I write back again,
> and still silence. Is this normal for WLL? Do they usually blow off
> customers like this?
>
> So... Is this safety valve on the steam boiler kind of standard? Can I
> order one from another source, like espressoparts.com or chriscoffee.com
> or something? I certainly don't mind buying a better part either. :-)
>
> Thanks!
> js.
> --
> Jean-Sebastien Morisset, Sr. UNIX Administrator <[EMAIL PROTECTED]>
>
> >
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