Thanks for the replies. I live out in Bragg Creek, on the edge of the
city and have well water. The system I have is from Ecowater, and
consists of a three stage filtration system, a water conditioner/
softner, and then an RO system. On the advice of my vendor, I've been
using the RO water with about 250ml of tap water (softened water prior
to RO) to fill the reservoir. The vendor recommended using the
canister filter anyway, just to remove any extraneous particles. It
does sit on the bottom of the reservoir, but vertically. The TDS
reading for my RO system is 29 PPM. I'm wondering if that might be
enough TDS to register on the sensor. If so, then I guess I could just
use my RO water without the filtration canister. Any thoughts? Also,
How do you tell if your frying your pump via air entering into the
system through the canister? Will it make a strange noise? I do notice
the odd small air bubble on my intake hose, at the point where it
arches over the tank and enters the machine. Would this kind of think
damage the pump?

Pete

On Mar 9, 6:59 pm, Benjamin McCafferty <[email protected]> wrote:
> I also wonder the tubing just isn't pulled out all the way--i.e. there is 
> slack between the tank and the OPV/pump area.  Might try giving it a gentle 
> tug up there where it emerges, and/or take out the five screws to open the 
> case and have a quick peek.
>
> With my B2, I fried at least one pump from the softener floating and sucking 
> in air.  Got rid of the softener cartridge, no further problems.  Our water 
> here is medium-hard, and no issues as of yet (four years now I think?  I have 
> descaled twice in that time).  By the way, air in the boiler wouldn't be a 
> problem--it's air in the pump that's the issue, i.e. running the pump dry.  
> If there's no water in the reservoir, it will switch off the boiler elements 
> to protect them from themselves.
>
> b
>
> On Mar 9, 2011, at 5:43 PM, Kirk wrote:
>
> > I found that as well, it seems once the filter is fully submerged and
> > water logged it would sit on the bottom. That being said i don't even
> > use the filter any more as i was constantly cleaning or replacing it.
> > I have been going without for over a year now with no problems. I
> > don't know how recommended that is but it has worked. make sure you
> > are filtering the water and possibly even softening it a bit as the
> > water is very hard in Calgary.
> > Kirk
>
> > On Mar 9, 9:35 am, "[email protected]" <[email protected]>
> > wrote:
> >> I've noticed that the length of the intake hose seems too short to
> >> reach the bottom of the resevoir in the Brewtus IV. The length is
> >> increased with the addition of the water filter/softener included with
> >> the machine. However because this unit rarely sits exactly on the
> >> bottom of the reservoir, I find that I'm refilling the tank when it is
> >> half or a quarter empty, for fear of having the water level drop below
> >> the filter/softener cartridge causing air to enter the boilers. I was
> >> wondering if anyone else had any comments on this.
>
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