Thanks, how long should I give it before firing it up?

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Todd Salzman
Sent: Thursday, December 21, 2017 4:39 AM
To: [email protected]
Cc: Whole Latte Love Technical Support <[email protected]>
Subject: Re: [#98808] Heating element replacement

 

Put it on the threads and if you want on the flange is fine also.  

 

I would not put any of the RTV caulk sealant etc on it.  Just use the product 
we sent.

 

 

 

 

 

 

 

On Thu, Dec 21, 2017 at 4:16 AM, Jonathan Stroum <[email protected] 
<mailto:[email protected]> > wrote:

Hi WLL Team,

 

I’ve received the goop in the mail, thank you.  Managed to get the old heating 
element out with the help of an impact wrench.  The socket on the end of a foot 
and a half long torque wrench wasn’t close to getting past whatever 
construction glue the factory used.

 

Now that I have all the threads and surfaces clean and ready to reassemble, I 
have a couple of questions.  1. How long do I need to leave the thread goop to 
set up before firing up the machine?  2. Having come to the age where one 
recognizes the value of belt and suspenders, I’m leaning towards using a bead 
of high temp rtv on the heater element flange, since there’s no gasket. Silly 
or prudent?

 

Appreciate the advice and counsel and especially sending the thread goop.

 

Thanks!

Jonathan

 

From: Whole Latte Love Technical Support [mailto:[email protected] 
<mailto:[email protected]> ] 
Sent: Wednesday, December 13, 2017 9:34 AM
To: [email protected] <mailto:[email protected]> 
Cc: [email protected] <mailto:[email protected]> ; 
[email protected] <mailto:[email protected]> 
Subject: Re: [#98808] Heating element replacement

 

Hi Jonathan,

 

We'll get this shipped out today. 

 

Thanks,

Mitch

Whole Latte Love Technical Support

 

 

 

 

On Tue, 12 Dec at 4:52 PM , Jonathan Stroum <[email protected] 
<mailto:[email protected]> > wrote: 

Hi Todd,

 

Thanks, I just opened a support ticket on your system and sent my shipping 
details.  I’ll keep looking locally but if you’ll send asap I’ll know I have a 
good backup.

 

I understand about finding the right stuff.  I didn’t order a product on Amazon 
for high temp NSF RTV because it talked about it’s bonding properties. Yikes.

 

Thanks much,

Jonathan

 

From: [email protected] <mailto:[email protected]>  
[mailto:[email protected]] On Behalf Of Todd Salzman
Sent: Tuesday, December 12, 2017 1:36 PM
To: [email protected] <mailto:[email protected]> 
Cc: Whole Latte Love Technical Support <[email protected] 
<mailto:[email protected]> >
Subject: Re: [#98808] Heating element replacement

 

Hi Jonathan,

 

Sorry, I don't know of any that I could recommend.

 

It's not easy finding the right stuff.  

 

You don't want one that is so hard that you can't remove it later.  

 

If you can't find it let me know and we can ship.  It can go First class and be 
there in three days.

 

Thanks

 

Todd

On Tue, Dec 12, 2017 at 4:15 PM, Jonathan Stroum <[email protected] 
<mailto:[email protected]> > wrote:

Hi Todd,

 

I appreciate that but I’m planning on tackling this tomorrow or Thursday. If 
you can point to a product with which you’re comfortable, I’ll try to locate it 
locally. 

 

I’m so done with two months of French press and the sooner I get our Brewtus 
fixed, the better for my entire household!

 

Thanks,

Jonathan

 

From: [email protected] [mailto:[email protected] 
<mailto:[email protected]> ] On Behalf Of Todd Salzman
Sent: Tuesday, December 12, 2017 11:52 AM
To: [email protected] <mailto:[email protected]> 
Cc: Whole Latte Love Technical Support <[email protected] 
<mailto:[email protected]> >


Subject: Re: [#98808] Heating element replacement

 

Hello Johnathan,

 

Please contact me and send me your address and I'll send you some sealant.

 

Going forward we are going to include some with every heating element.

 

Thanks

 

Todd Salzman

Whole Latte Love

 

On Tue, Dec 12, 2017 at 2:39 PM, Jonathan Stroum <[email protected] 
<mailto:[email protected]> > wrote:

Like this?

 

https://www.permatex.com/products/thread-compounds/thread-sealants/permatex-high-temperature-thread-sealant/

 

 

From: Whole Latte Love Technical Support [mailto:[email protected] 
<mailto:[email protected]> ] 
Sent: Tuesday, December 12, 2017 9:11 AM
To: [email protected] <mailto:[email protected]> 
Cc: [email protected] <mailto:[email protected]> 
Subject: Re: [#98808] Heating element replacement

 

Hi Jonathan,

 

You can use Permabond or Locktite. It should be heat resistant up to 250, and 
food safe. 

 

 

 

Thanks,

Tracy

Whole Latte Love Technical Support

 

 

On Tue, 12 Dec at 1:25 AM , Jonathan Stroum <[email protected] 
<mailto:[email protected]> > wrote: 

Thanks Mitch, appreciate the instructions and advice.

 

Should it be a high temp NSF sealant?

 

From: Whole Latte Love Technical Support [mailto:[email protected]] 
Sent: Monday, December 11, 2017 3:07 PM
To: [email protected] <mailto:[email protected]> 
Cc: [email protected] <mailto:[email protected]> 
Subject: Re: [#98808] Heating element replacement 

 

Hi Jonathan,

 

Here is a link to our instruction guide for replacing the heating element. We 
use a 1 7/16" socket. 

https://wiki.wholelattelove.com/images/6/68/EXPOBAR_ALL_Replacing_The_Element.pdf

 

We use food grade, NSF thread sealant rather than a gasket. You should be able 
to find some at a restaurant supply store. 

 

Thanks,

Mitch

Whole Latte Love Technical Support

 

 

 

 

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