12 hours

On Thu, Dec 21, 2017 at 11:43 AM Jonathan Stroum <[email protected]> wrote:

> Thanks, how long should I give it before firing it up?
>
>
>
> *From:* [email protected] [mailto:[email protected]] *On
> Behalf Of *Todd Salzman
>
> *Sent:* Thursday, December 21, 2017 4:39 AM
>
>
> *To:* [email protected]
> *Cc:* Whole Latte Love Technical Support <[email protected]>
> *Subject:* Re: [#98808] Heating element replacement
>
>
>
> Put it on the threads and if you want on the flange is fine also.
>
>
>
> I would not put any of the RTV caulk sealant etc on it.  Just use the
> product we sent.
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> On Thu, Dec 21, 2017 at 4:16 AM, Jonathan Stroum <[email protected]>
> wrote:
>
> Hi WLL Team,
>
>
>
> I’ve received the goop in the mail, thank you.  Managed to get the old
> heating element out with the help of an impact wrench.  The socket on the
> end of a foot and a half long torque wrench wasn’t close to getting past
> whatever construction glue the factory used.
>
>
>
> Now that I have all the threads and surfaces clean and ready to
> reassemble, I have a couple of questions.  1. How long do I need to leave
> the thread goop to set up before firing up the machine?  2. Having come to
> the age where one recognizes the value of belt and suspenders, I’m leaning
> towards using a bead of high temp rtv on the heater element flange, since
> there’s no gasket. Silly or prudent?
>
>
>
> Appreciate the advice and counsel and especially sending the thread goop.
>
>
>
> Thanks!
>
> Jonathan
>
>
>
> *From:* Whole Latte Love Technical Support [mailto:
> [email protected]]
> *Sent:* Wednesday, December 13, 2017 9:34 AM
> *To:* [email protected]
> *Cc:* [email protected]; [email protected]
> *Subject:* Re: [#98808] Heating element replacement
>
>
>
> Hi Jonathan,
>
>
>
> We'll get this shipped out today.
>
>
>
> Thanks,
>
> Mitch
>
> Whole Latte Love Technical Support
>
>
>
>
>
>
>
>
>
> On Tue, 12 Dec at 4:52 PM , Jonathan Stroum <[email protected]> wrote:
>
> Hi Todd,
>
>
>
> Thanks, I just opened a support ticket on your system and sent my shipping
> details.  I’ll keep looking locally but if you’ll send asap I’ll know I
> have a good backup.
>
>
>
> I understand about finding the right stuff.  I didn’t order a product on
> Amazon for high temp NSF RTV because it talked about it’s bonding
> properties. Yikes.
>
>
>
> Thanks much,
>
> Jonathan
>
>
>
> *From:* [email protected] [mailto:[email protected]
> <[email protected]>] *On Behalf Of *Todd Salzman
> *Sent:* Tuesday, December 12, 2017 1:36 PM
> *To:* [email protected]
> *Cc:* Whole Latte Love Technical Support <[email protected]>
> *Subject:* Re: [#98808] Heating element replacement
>
>
>
> Hi Jonathan,
>
>
>
> Sorry, I don't know of any that I could recommend.
>
>
>
> It's not easy finding the right stuff.
>
>
>
> You don't want one that is so hard that you can't remove it later.
>
>
>
> If you can't find it let me know and we can ship.  It can go First class
> and be there in three days.
>
>
>
> Thanks
>
>
>
> Todd
>
> On Tue, Dec 12, 2017 at 4:15 PM, Jonathan Stroum <[email protected]>
> wrote:
>
> Hi Todd,
>
>
>
> I appreciate that but I’m planning on tackling this tomorrow or Thursday.
> If you can point to a product with which you’re comfortable, I’ll try to
> locate it locally.
>
>
>
> I’m so done with two months of French press and the sooner I get our
> Brewtus fixed, the better for my entire household!
>
>
>
> Thanks,
>
> Jonathan
>
>
>
> *From:* [email protected] [mailto:[email protected]] *On
> Behalf Of *Todd Salzman
> *Sent:* Tuesday, December 12, 2017 11:52 AM
> *To:* [email protected]
> *Cc:* Whole Latte Love Technical Support <[email protected]>
>
>
> *Subject:* Re: [#98808] Heating element replacement
>
>
>
> Hello Johnathan,
>
>
>
> Please contact me and send me your address and I'll send you some sealant.
>
>
>
> Going forward we are going to include some with every heating element.
>
>
>
> Thanks
>
>
>
> Todd Salzman
>
> Whole Latte Love
>
>
>
> On Tue, Dec 12, 2017 at 2:39 PM, Jonathan Stroum <[email protected]>
> wrote:
>
> Like this?
>
>
>
>
> https://www.permatex.com/products/thread-compounds/thread-sealants/permatex-high-temperature-thread-sealant/
>
>
>
>
>
> *From:* Whole Latte Love Technical Support [mailto:
> [email protected]]
> *Sent:* Tuesday, December 12, 2017 9:11 AM
> *To:* [email protected]
> *Cc:* [email protected]
> *Subject:* Re: [#98808] Heating element replacement
>
>
>
> Hi Jonathan,
>
>
>
> You can use Permabond or Locktite. It should be heat resistant up to 250,
> and food safe.
>
>
>
>
>
>
>
> Thanks,
>
> Tracy
>
> Whole Latte Love Technical Support
>
>
>
>
>
> On Tue, 12 Dec at 1:25 AM , Jonathan Stroum <[email protected]> wrote:
>
> Thanks Mitch, appreciate the instructions and advice.
>
>
>
> Should it be a high temp NSF sealant?
>
>
>
> *From:* Whole Latte Love Technical Support [
> mailto:[email protected] <[email protected]>]
> *Sent:* Monday, December 11, 2017 3:07 PM
> *To:* [email protected]
> *Cc:* [email protected]
> *Subject:* Re: [#98808] Heating element replacement
>
>
>
> Hi Jonathan,
>
>
>
> Here is a link to our instruction guide for replacing the heating element.
> We use a 1 7/16" socket.
>
>
> https://wiki.wholelattelove.com/images/6/68/EXPOBAR_ALL_Replacing_The_Element.pdf
>
>
>
> We use food grade, NSF thread sealant rather than a gasket. You should be
> able to find some at a restaurant supply store.
>
>
>
> Thanks,
>
> Mitch
>
> Whole Latte Love Technical Support
>
>
>
>
>
>
>
>
>
> 98808:58787
>
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