Re: [LINK] E-mail Etiquette

[Jon Gabriel]

From: "Adam C. Lipscomb" <[EMAIL PROTECTED]>
Subject: Re: [LINK] E-mail Etiquette
Date: Fri, 29 Nov 2002 06:25:23 -0800 (PST)

Jeroen posted:
Recommended viewing/reading:

E-mail Etiquette, presentation by Dr. Roxanne
Kent-Drury, Asst. Professor, Literature and Language,
Northern Kentucky University.

http://www.nku.edu/~rkdrury/emailppt/tsld001.htm (text
version)

http://www.nku.edu/~rkdrury/emailppt/index.htm
(graphic version)

Jeroen "Moderation is evil, why it must be eradicated"
van Baardwijk
******************************************

I thought slides 4 & 5 were especially informative and
useful, didn't you?

E-mail is toneless compared with face-to-face
communications
Be forgiving of others� errors
Remember human beings are at the other end
Don�t forward mail without the originator�s permission

Cool off overnight before sending an angry message

E-mail is a legal document
E-mail is more public than a phone call or surface
mail
E-mail remains on the system for a long time (through
backup tapes)
E-mail can be subpoenaed

Thanks for posting this!  Very useful information.  It
should be very helpful for myself and others on the
list!

I agree with Adam, and also thought two later slides which posted the following info were just as important, based on the events of the past couple of years:

Posting to Lists / Etiquette
* Monitor the list before posting to it (called lurking)
* Follow the rules set by the owner
* Know your audience
- Discipline, geographical location, nationality
* Keep it on topic
- Don�t post or respond to off-topic messages
* Don�t criticize the list administrator or participants to the list
* Ignore provocation
- Reply by private e-mail if annoyed
- Don�t post flames (purposely inflammatory messages)
- Don�t respond to flames
* If you end up in an argument, keep it professional

Adam C. "Moderation has a place, on occasion" Lipscomb

How about, "Moderation is appropriate when the above are violated repeatedly"? (This would let one-time offenders off the hook with a warning, and only punish chronic abusers.) BTW, the info area on mccmedia for brin-l lists the following warning:

"This list seeks to be self-moderating, but spam will not be tolerated and personal attacks may result in administrative restrictions."

Jon

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