The choice of email vs. voicemail seems to me to be a cultural thing on several levels.
I've worked at big high-tech companies that were almost pure email cultures -- pretty much the first thing any new group did was to set up the email alias for the group.
Then again, it may be that a company prefers voicemail as a general rule, but a particular organization (divisiton, department, task force, what have you) prefers email. Or vice versa.
And of course, there's the business of personal preference. I've called people whose outgoing voicemail announcements said, in effect, "Go ahead and leave me a message if you don't care to hear from me. Otherwise, send me an email." Some are friendly and funny, some are genuinely snarly about it.
Finally, there is the great advice offered earlier: if your boss wants you to use voicemail, use voicemail. But send an email that says that you just left a voicemail, but wanted to make sure that the message got through, so you're following up via email. I often did this to good effect, though usually the other way 'round: sent an email with all the details, and a quick voicemail follow-up.
Be sure to CC: your boss so that he sees that you're following his instructions.
Dave
------------------------------------------------------------------------ Dave Land [EMAIL PROTECTED] 408-551-0427 Connect to the Conversation -- Identify Influencers, Topics and Trends
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