> Deborah Harrell <[EMAIL PROTECTED]> wrote:

> Real-world application: consumer manipulation.

> This is from a PBS Frontline interview with market
> researcher Clotaire Rapaille; he isn't correct about
> the cortex 'being in place after age 7' -<snip>-
> but his views on the emotional out-weighing
> the rational in everyday life I think are correct. 
> Unless one is aware of that, and tries to compensate

> for it.

http://www.pbs.org/wgbh/pages/frontline/shows/persuaders/interviews/rapaille.html


> "...How can I decode this kind of behavior which is
> not a word? My theory is very simple: The reptilian
> always
> wins. I don't care what you're going to tell me
> intellectually. I don't care. Give me the reptilian.
> Why? Because the reptilian always wins..."
 
http://www.pbs.org/wgbh/pages/frontline/shows/persuaders/themes/magic.html
OTOH, Bob Garfield thinks that's bunk:

"...Well, OK, fine. Sometimes you can make emotional
connections. AT&T has done it. Hallmark has done it.
Coca-Cola has done it. But mostly the people who have
tried to make emotional connections with consumers
over the years, by far, the vast, vast majority have
failed.

Since time immemorial, advertising agencies have been
trying to create emotional reactions to goods and
services. But there is no magic string for the puppet;
there is no Svengali spell; there's no poison gas;
there's no magic wand. Advertising works, and
sometimes good advertising campaigns work, especially,
but they are not controlling your mind, they're not
controlling your heart, and they're not controlling
your glands. What they are doing mostly is failing
again and again and again..."

Buying a Hummer never was and never will be rational. 
Unless the world of Mad Max manifests, and there'd
better be an oil refinery with full reserves nearby.

Wearing high heels is irrational, as is having a
closet full of shoes.  Yet even I enjoy those DSW
commercials - "After a long winter, the female emerges
to hunt for her prey..."

Debbi
whose only shoe purchases in the past year have been
for or about horses...   :-) 

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