hello Devin. The Index embosser is an embosser, not a formatter. What that means is that the files you send to it must be formatted in the manner you want them embossed. If you send text files, you'll get computer braille, since there is a 1 to 1 mapping between the ASCII codes and embossed braille symbols. In fact, to clarify further, the Index expects you to send ASCII files containing the symbols arranged to produce the braille you want to read in the format you want to read it. In other words, if you want to send Microsoft Word documents to the embosser and you want them to be formatted in a certain way, you need to convert them into ASCII files that are formatted in accoradance with your needs. The most common commercial tool that does this is Duxbury Systems, but Liblouis and some other tools from APH can produce well formatted brf (braille formatted ASCII) files from Word documents. I use NFB Trans, an old grade II translator that works well, but doesn't produce UEB English braille. Glad you got it working. Now comes the hard part of producing well formed content for it. -thanks -Brian
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