Darren Reed wrote:

> Do you have some research to support this statement that the
> sysadmin doesn't want to know about the underlying implementation?
> 

I've been biting my tongue for most of this discussion, but
I just had to respond to this.  As a former sysadmin
(SunOS 4, Solaris, Ultrix, Tru64, FreeBSD, and N flavors of Linux)
who migrated into driver development, I absolutely *hate* "magic".
I want to know how everything works.  I need to be able to
read the shell scripts, and find the *text* files backing whatever
datastore the system has for configuration information.  I need
to know what files I need to backup if a machine is unique,
and what files to update with tools like cfengine in order
to make more machines  just like the first one.  I need to
be able to fix a problem in single user mode with vi from
a serial console.  I don't want to be surprised by the system
making a temporary change permanent.

Please keep people like me in mind as you try to make things
easier to use for Windows / Mac users coming to Solaris.  I
think old farts like me who learned the ropes in the 80s and
90s comprise a large part of the Solaris installed base...

Drew


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