Hi,
Please send resumes to *[email protected]* / *781-399- 4354* ASAP. I have an immediate requirement opening for an *IBM Mainframe Operating System Execution position in Bloomington, IL. This is a 6+ months contract*position. I would appreciate if you could send your updated word format resume along with best contact details ASAP. *Here are the requirement details:* *Title : IBM Mainframe Operating System Execution* *Location : Bloomington, IL* *Duration : 6 months +* *Skills:* - 3 years IBM Mainframe - 3 years HPSM, Rumba, (E) JES - 3 years MS Office Products - 3 years OPS/MVS - 3 years DB2 and IMS - 3 years eGain *Work Description:* - Serve as first point of contact with customers, with primary focus on resolving the customer’s issue. - Handle a wide variety of events (problems) in the following technology area: Mainframe and related applications. - Monitor internal Network and Systems. - Recognize, analyze, document, and resolve events (problems). - Close of escalate the event (problem) - Effectively use a variety of tools to monitor Mainframe systems and perform initial problem solving tasks. Tools include HP Service Manager (HPSM), Mainview, and OPS/MVS. - Communicate event trends for automation or root cause fix. - Communicate with customers, co-workers, and vendors, often putting technical information into layman’s terms. - Other duties as assigned. *Common Incident Management Tasks but not limited to:* - Use HPSM to monitor Mainframe system events - Use OPS/MVS to enter system commands and manipulate system applications - Use system consoles to enter system commands and manipulate system applications - Create HPSM tickets and either solve the problem and close the ticket, or escalate to the appropriate Support area - Effectively communicate with the customer at a level of understanding appropriate to that customer - Relate common issues to through proper channels to automate processes - Create and update Knowledge Items as needed - Utilize BMC Mainview tools for Mainframe System performance monitoring Thanks/Regards, *SAMEER*, *Xpert**Tech Inc* 400 W Cummings Park, Suite # 2850 Woburn, MA-01801 Email:*[email protected]* Ph# 781-399-4354 | Fax # 781 207 0709 | www.xperttech.com <http://www.linkedin.com/pub/sameer-maharana/9/1b/b5a> * * *IMPORTANT NOTE*: If you have received this email in error or prefer not to receive such emails in future, please reply with ""Remove"" in the subject line and the email-id(s) to be removed. All removal requests will be honored ASAP. P Please consider the environment - do you really need to print this email? -- Thanks a Lot Nagesh Xperttech 781-926-0783 -- You received this message because you are subscribed to the Google Groups "Business Objects User Group" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/businessobjects?hl=en.
