Job ID: 2011-42463 Job Title: ST - Technical Analyst - IBM Access Admin Analyst
Location: Central IL. Start Date: 3/28/2011 End Date: 3/28/2012 Max Hourly Rate: USD $20.00 Client currently seeks an IBM Access Admin Analyst to join our team in Central Illinois. Position Functions or Responsibilities: We have an exciting opportunity for a Technical Analyst -IBM/UNIX Access Administration within our client's security group. Responsibilities include administering security access via client forms, Service Manager Work Orders, and the Security Profile Administration System (S-PAS). Also responisible for providing incident management troubleshooting and resolution using Service Manager. Seven by twenty-four hour "on-call" support is provided to assist with service calls involving system related access. Shift Flexibility: 1st shift responsibilities with off-shift coverage based on business need. Core service hours: 8:00 am - 4:15 pm. Desired Skills/Qualities: Learning agility and technical aptitude Strong customer service and communication skills (oral and written) Ability to work well with others Ability to adapt and maintain a positive attitude in an ever changing environment Ability to organize, make sound judgments, and effectively diagnose situations Service Manager Tool experience desired. Ability to document and update solutions in a knowledge database. Ability to participate in rotating off-shift on call schedule Self-motivated with critical thinking skills to work independently and problem solve Ability to navigate the organization Ability to understand and interpret technical concepts and procedures Working knowledge of, or general understanding of, platform/ application specific technology a plus, but not required Experience in the following would be helpful: Service Manager IBM (IMS, TSO, ISPF, JCL, MVS) DB2 (Mainframe and Open System) UNIX CSR/CRC Unix Claim FileNet (Imaging & Content Services) Control-M/EM (ECS) Vanguard RACF Skills Required Qualifications : Qualifications: Technical Leadership - Minimum Years Required: 2 Other Required Qualifications/Experience: Qualification: Strong customer service skills, oral and written communication skills- Minimum Years Required: 3 Qualification: Ability to work well in a team environment and to adapt to change - Minimum Years Required: 3 Qualification: Ability to resolve system access/application related incidents and escalate as appropriate - Minimum Years Required: 3 Qualification: Self-motivated and has the critical thinking skills to work independently and problem solve - Minimum Years Required: 3 When applying please mention the JOB ID NUMBER. Please send your updated Resume with your references to [email protected] -- You received this message because you are subscribed to the Google Groups "Business Objects User Group" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/businessobjects?hl=en.
