Hi, I am not sure I understand your point but I cannot create in advance an email that I cannot read (since I donot see it in my openerp). In my example I donot know "ecaudal" email. Expected behavior is I receive the information and if it matches a partner, then it gives the partner. If no partner is matched (new partner) then it still should give the information. OE is filtering out the important information and I loose it. In this case I am sending myself a mail but when this is external people how can I get the "to" field
openerp *Eric CAUDAL*, CEO [email protected] <mailto:[email protected]> Cell: + 86 186 2136 1670 *Elico Corp - OpenERP Ready Partner, Shanghai.* http://www.openerp.net.cn On 18/11/2011 15:35, Vishal Parmar(Open ERP) wrote: > Hello Eric Caudal, > > I have checked your issue in trunk and to filed is properly filled at my end, > see the screenshot of comment #6. > As per comment #3 let me explain : > > > From : [email protected] > To : [email protected] > Cc: [email protected] > > For fetch mail you configure your company a/c ( username& password)in > configuration so in "To" filed it should be you company mail address > not "[email protected]" because it's your company mail a/c. > > If you want " [email protected]" in " To" field then you must have > to configure hotmail a/c(username& password of hotmail) in > configuration. > > Correct me If I am wrong. > > Thanks and waiting for your reply. > -- You received this bug notification because you are a member of C2C OERPScenario, which is subscribed to OpenERP Project Group. https://bugs.launchpad.net/bugs/856123 Title: Recipient email is not properly stored when copy to CRM case Status in OpenERP Addons (modules): Incomplete Bug description: when a mail is sent from outside OpenERP to a customer ([email protected] in 'to' field) and copied to a mail that is to be fetched into OpenERP (through a imap mail server), the CRM created case in OE is created properly but in the communication history inside CRM case, the field 'to' is empty. To manage notifications about this bug go to: https://bugs.launchpad.net/openobject-addons/+bug/856123/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~c2c-oerpscenario Post to : [email protected] Unsubscribe : https://launchpad.net/~c2c-oerpscenario More help : https://help.launchpad.net/ListHelp

