Hi all,

We have been using Callweaver+SpanDSP for a while now for Fax2email 
services and overall it has been working very well.  However, some 
makes/models of fax machines won't accept fax messages we send and come 
back with failure reason:

"T30_ERR_NOSIZESUPPORT" ->  "Far end cannot receive at the size of image"

We have tried numerous page sizes, resolutions etc. with the TIFF file 
but we always get this message returned.  One such machine we have 
problems with is a Brother MFC 7420.  This machine is fairly new and 
uses A4 page size (the same as that of our TIFF message).  Can anybody 
suggest what the problem might be and a possible solution or things we 
can try with the TIFF image to get the fax accepted by this and other 
machines (some Xerox, OKI machines also have a similar problem).

Thanks,
Ray

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