Yes. I contacted them and that's exactly what they are going to do. Thanks!
On Tue, Jan 30, 2018 at 9:48 AM, Kerry Penland <[email protected]> wrote: > We had one ePMP 2000 AP fail like this on the GPS upgrade. We called > cambium support, they were able to login with their engineering login > and restore GPS operation for us. > > > On Fri, 26 Jan 2018 20:12:07 -0500, RickG <[email protected]> wrote: > > Correct. This is NOT a puck problem. The satellites were coming is strong > BEFORE the firmware upgrade. I tried downgrading today but that did not > help either. See the attached pics. Looks like RMA time. > > On Fri, Jan 26, 2018 at 3:36 PM, Josh Luthman <[email protected] > > wrote: > >> No satellites doesn't sound like poor signal to me. >> >> Josh Luthman >> Office: 937-552-2340 >> Direct: 937-552-2343 >> 1100 Wayne St >> Suite 1337 >> Troy, OH 45373 >> >> On Jan 26, 2018 3:28 PM, "Kristian Hoffmann" <[email protected]> wrote: >> >> We fought with losing GPS sync on ePMP APs at a couple of sites. We had >> been told to point the pucks south to get the best GPS signal. There were >> several wild goose chases, as it seemed upgrading/downgrading firmware >> fixed it, but only sometimes. In the end, the solution at each of these >> sites was to point the GPS puck straight up. Our best guess was that there >> was something overloading the GPS receiver in the direction we had them >> pointed. So pointing them up, while not giving them the best signal, >> minimized terrestrial interference. At least that's our theory. >> >> -Kristian >> >> >> On 01/26/2018 07:39 AM, RickG wrote: >> >> Well, I did check the forums and found I'm not the only one. I'm going to >> try downgrading. Was hoping to find someone here who has gone through it so >> I dont waste time if it needs to be RMA'd :) >> >> On Fri, Jan 26, 2018 at 10:27 AM, Ray Savich via Cambium-users < >> [email protected]> wrote: >> >>> Have you contacted our support folks or the Cambium Community? >>> >>> [email protected] >>> >>> http://community.cambiumnetworks.com/ >>> >>> >>> >>> Join the Conversation >>> >>> Cambium Networks Community Forum <http://community.cambiumnetworks.com/> >>> >>> >>> >>> *From:* [email protected] [mailto:cambium-users-bounces@ >>> wispa.org] *On Behalf Of *RickG >>> *Sent:* Friday, January 26, 2018 9:20 AM >>> *To:* Cambium Networks User Group <[email protected]> >>> *Subject:* [Cambium-users] ePMP 2000 GPS not working after firmware >>> upgrade >>> >>> >>> >>> >>> >>> It worked before, upgraded from 3.5.1, no more :( >>> >>> _______________________________________________ >>> Cambium-users mailing list >>> [email protected] >>> http://lists.wispa.org/mailman/listinfo/cambium-users >>> >>> >> >> >> -- >> -RickG >> >> >> _______________________________________________ >> Cambium-users mailing >> [email protected]http://lists.wispa.org/mailman/listinfo/cambium-users >> >> >> >> _______________________________________________ >> Cambium-users mailing list >> [email protected] >> http://lists.wispa.org/mailman/listinfo/cambium-users >> >> >> >> _______________________________________________ >> Cambium-users mailing list >> [email protected] >> http://lists.wispa.org/mailman/listinfo/cambium-users >> >> > > > -- > -RickG > > > > > -- > Using Opera's mail client: http://www.opera.com/mail/ > > _______________________________________________ > Cambium-users mailing list > [email protected] > http://lists.wispa.org/mailman/listinfo/cambium-users > > -- -RickG
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