NETWORK WORLD NEWSLETTER: STEVE TAYLOR AND LARRY HETTICK ON CONVERGENCE 08/16/04 Today's focus: Ten IP telephony management requirements, Part 1
Dear [EMAIL PROTECTED], In this issue: * What should IP telephony management systems provide? * Links related to Convergence * Featured reader resource _______________________________________________________________ This newsletter is sponsored by Cisco Systems NW SPECIAL REPORT: IP Telephony Security: An Overview A comprehensive security strategy focuses on protection, privacy and control. This paper examines the migration of telephony, looks at that demands placed on the network, and scrutinizes the impact on security and methods for dealing with them. http://www.fattail.com/redir/redirect.asp?CID=70355 _______________________________________________________________ CHECK OUT NW FUSION'S NEW WHITE PAPER LIBRARY Just launched: NW Fusion's White Paper Library with new features and improved capabilities! Sort NW Fusion's library of white papers by Date and Vendor, view white papers by TECHNICAL CATEGORY, mouse over white paper descriptions and take advantage of our IMPROVED white paper search engine. CLICK HERE: http://www.fattail.com/redir/redirect.asp?CID=72517 _______________________________________________________________ Today's focus: Ten IP telephony management requirements, Part 1 By Steve Taylor and Larry Hettick When preparing to manage an IP telephony network, an organization must carefully consider the product's management capabilities and take steps to assure short-term and long-term success. These steps can be grouped into 10 requirements, this week we'll look at the first five. 1. Part of any business decision to deploy IPT must include a full network assessment of voice requirements and data network capability. A mismatch between data network capacity and voice system requirements will assure failure; a properly planned data network infrastructure will be critical to success. 2. Once deployed, ongoing IPT system monitoring is required. IPT management systems should be capable of monitoring every call as it happens in real time, and be capable of automatically reconfiguring voice call routes and devices that do not meet pre-established QoS metrics. 3. Although monitoring all the technical QoS elements is important, network operators must always remember the most important aspect - the end user. Deployment plans, operations, and support tools should be included to provide proactive support from the user's perspective. 4. IPT systems must include management capabilities for computing device management - applying the same rigor to computing hardware management that is applied to traditional phone system equipment. Just as the PSTN has failover capabilities for power, transmission, and signaling, so too must the successful IPT system include design and management tools that provide fault-tolerance, real-time corrective action, and integrated computing device management. 5. IPT management systems should provide for software version monitoring and control across multiple programs - especially the IPT application and the operating system software. More advanced management systems will also include the capability to provide synthetic transactional analysis for pre-deployment assessments and for post-deployment optimization. Next time, we'll look at the remaining requirements. RELATED EDITORIAL LINKS Quintum helps put PBXs on VoIP nets Network World, 08/16/04 http://www.nwfusion.com/news/2004/081604quintum.html _______________________________________________________________ To contact: Steve Taylor and Larry Hettick Steve Taylor is President of Distributed Networking Associates and Publisher/Editor-in-Chief of Webtorials.Com. For more detailed information on most of the topics discussed in this newsletter, connect to Webtorials.Com <http://www.webtorials.com/>, the first Web site dedicated exclusively to market studies and technology tutorials in the Broadband Packet areas of Frame Relay, ATM, and IP. He can be reached at <mailto:[EMAIL PROTECTED]> Larry Hettick an industry veteran with over 20 years of experience in voice and data. He is currently Vice President for Wireline Solutions at Current Analysis, the leading competitive response solutions company. He can be reached at <mailto:[EMAIL PROTECTED]> _______________________________________________________________ This newsletter is sponsored by Cisco Systems NW SPECIAL REPORT: IP Telephony Security: An Overview A comprehensive security strategy focuses on protection, privacy and control. This paper examines the migration of telephony, looks at that demands placed on the network, and scrutinizes the impact on security and methods for dealing with them. http://www.fattail.com/redir/redirect.asp?CID=70354 _______________________________________________________________ ARCHIVE LINKS Archives of the Convergence newsletter: http://www.nwfusion.com/newsletters/converg/index.html _______________________________________________________________ "Having It All" Through Successful Network Configuration Management (NCM) Successfully manage complex, distributed networks. Eliminate manual configuration errors. Improve network reliability. 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