NETWORK WORLD NEWSLETTER: TIM GREENE ON VPNS
08/24/04
Today's focus:  Mailbag: The hidden costs of VPNs

Dear [EMAIL PROTECTED],

In this issue:

* Readers chime in with their views on the cost of VPNs
* Links related to VPNs
* Featured reader resource
_______________________________________________________________
This newsletter is sponsored by Net6 
New IPSec vs. SSL VPN webcast from Network World 
featuring Gartner Group and Postini  

Confused by the differences between IPSec and SSL VPNs? You are 
not alone. One person can help clear up the confusion: Gartner 
Group analyst John Girard, perhaps the ultimate authority on 
VPNs. Join Network World right now for an informative webcast 
where IPSec and SSL VPNs will be put in perspective. What's 
more, you'll hear from Postini, a company that opted for a new 
hybrid VPN that gives them the benefits of both types of VPNs 
without any of the shortcomings. There's a lot of rhetoric out 
there, so get the facts straight.  Tune in now:   
http://www.fattail.com/redir/redirect.asp?CID=72667
_______________________________________________________________
CONTEMPLATING A CAREER MOVE? 

For many of us, it is time to contemplate a change. You're great 
at managing networks, but what about your career? Get 
information and advice for managing and developing your career 
and guiding your staff's career choices at NW Fusion's Career 
Research Center. Click here: 
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_______________________________________________________________

Today's focus:  Mailbag: The hidden costs of VPNs

By Tim Greene

In a recent newsletter headlined "The Hidden Costs of VPNs" (see 
editorial link below) I wrote about the disappointment some 
users felt when they installed VPNs in the hopes of saving money 
only to see the savings dwindle away with increased 
administrative and help desk costs.

Since then readers have written in to say there's something 
wrong if someone replaces a frame relay network with an 
Internet-based VPN and can't save money. They either don't have 
a grasp of the technology or they were getting a great deal with 
their frame network, they say.

One reader wrote: "On average, customers are paying anywhere 
between $450 and $1,200 a month per site on dedicated circuits. 
Compare that with $45 a month (average) per site DSL connections 
and the upfront cost (anywhere from $350 to $1,295) of the VPN 
hardware per site." So based on these numbers, the savings are 
significant enough to support a three-month payback in the worst 
case.

This same reader, who says he has installed hundreds of VPNs as 
a systems integrator, also says that once site-to-site VPNs are 
set up properly, they should be very stable and require little 
maintenance. "If they are properly installed and configured, 
then your only worry would be losing the actual connection, 
which is certainly beyond the customer's control. Aside from 
that, they just work!"

A different reader had similar experiences and said the reason 
was that site-to-site VPNs required nothing from technically 
untrained end users. "The problems we have encountered 
invariably arose from trying to connect non-technical remote 
users with client software. The cost of installing the client 
software, teaching the user how it worked, maintaining dropped 
connections, etc., became more trouble than it was worth."

As a result, this reader moved to Secure Sockets Layer (SSL) 
remote access, which requires no client setup. Another reader 
who shifted to SSL says the cost of setting up remote computers 
- in some cases buying new ones - to support a VPN client and 
buying KVM switches to take control of the remote machines when 
they ran into trouble, cost too much. It was worth the expense 
to stop using IP Security (IPSec) remote access and switching to 
SSL. "Not to mention a serious reduction in help desk calls," he 
says.

These responses support speculation that SSL remote access will 
become the preferred way for individual users to access networks 
over public IP networks, and IPSec or MPLS VPNs will become the 
way in site-to-site configurations. It will be interesting to 
see whether this plays out to the extent that vendors cut back 
on their IPSec remote access offerings in favor of SSL.

RELATED EDITORIAL LINKS

The hidden cost of VPNs
Network World VPNs Newsletter, 08/10/04
http://www.nwfusion.com/newsletters/vpn/2004/0809vpn1.html

IOS changes could alter face of Cisco routers
Network World, 08/23/04
http://www.nwfusion.com/news/2004/082304cisco.html?nl2
_______________________________________________________________
To contact: Tim Greene

Tim Greene is a senior editor at Network World, covering virtual 
private networking gear, remote access, core switching and local 
phone companies. You can reach him at <mailto:[EMAIL PROTECTED]>.
_______________________________________________________________
This newsletter is sponsored by Net6 
New IPSec vs. SSL VPN webcast from Network World 
featuring Gartner Group and Postini  

Confused by the differences between IPSec and SSL VPNs? You are 
not alone. One person can help clear up the confusion: Gartner 
Group analyst John Girard, perhaps the ultimate authority on 
VPNs. Join Network World right now for an informative webcast 
where IPSec and SSL VPNs will be put in perspective. What's 
more, you'll hear from Postini, a company that opted for a new 
hybrid VPN that gives them the benefits of both types of VPNs 
without any of the shortcomings. There's a lot of rhetoric out 
there, so get the facts straight.  Tune in now:   
http://www.fattail.com/redir/redirect.asp?CID=72668
_______________________________________________________________
ARCHIVE LINKS

Breaking VPN news from Network World, updated daily:
http://www.nwfusion.com/topics/vpns.html

Archive of the VPN newsletter:
http://www.nwfusion.com/newsletters/vpn/index.html
_______________________________________________________________
The Future of the Wide-area Wireless Enterprise - New Webcast 

Hear how high volume manufacturers are going to drive the 
enterprise value up, by innovating in the standards space by 
driving the cost down. Find out what big changes are happening 
this year to seriously change the mobile and wireless landscape. 

http://www.fattail.com/redir/redirect.asp?CID=73069
_______________________________________________________________
FEATURED READER RESOURCE
WONDERING IF YOUR PAY IS UP TO SNUFF?

Check out Network World's 2004 Salary Calculator to see if 
you're getting paid what you're worth. Using data collected in 
the 2004 Network World Salary Survey, we've programmed this 
calculator with several categories that could affect your pay. 
Answer the questions and find out what the average salary is for 
your job category. Click here:
<http://www.nwfusion.com/salary/2004/calculator.html>
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